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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Disappointing product from a brand name

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the suction power of this vacuum; however, with how quickly the unit breaks down (I’ve purchased 2 other separate units), the vacuum just sucks. Definitely disappointed, having bought the same vacuum for a family member and for my wife.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Strong Vacumm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction seems a little flimsy, but it really works well. The attachments also seem a little flimsy. Time will tell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 3 out of 5 stars

    The weight of this machine is burdensome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans extremely well but is too heavy and cumbersome for any woman.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Corky, this is Kelly with Dyson. Thank you for sharing your review. I'm happy to hear how happy you have been with the overall performance of your Dyson Ball Multi Floor upright, thus far in your use. I'm sorry that you found this machine heavy in your use. The Ball Multi Floor features ball technology. This allows it to steer easily into difficult places with a simple turn of a wrist. The vacuum's key components have been engineered to fit inside the ball itself. This gives the machine a streamlined profile, allowing access to tight spaces and lowering its center of gravity to make it lighter in the hand.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this vacuum, I will only by Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for the price. The assembly instructions are not very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and reliable cleaner. Would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve ever owned in my life, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Does what it suppose to. works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has been great so far. Love that it is bagless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior product. Wouldn't call it an investment but well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum and got it on at a great special. Wish the hose didn’t store in the neck of the vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of these and have had them for almost two years. Great vacuum!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks nice. However, comparing to the price it feels unstable and made of medium quality plastic materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a month and works great. Will see how it performs after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very with my new Dyson vacuum. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovecit and recommend it for all my friends to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson Vacuum works really good. I am pleas with it would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second vac for downstairs and this popped up deal of the day. I love my dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful vac! Almost disgusting to see how much it picks up!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the vacuum it's worth the money will buy one again when this one get old.

    I would recommend this to a friend