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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,269 reviews
  • Rated 5 out of 5 stars

    Great for pets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great on any floor. Sucks up all the pet hair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes great products. Finally replaced that old, heavy sweeper of 20 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a older dysentery. Decided it was toile for a new one. Does a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus vacuum is great. Got it while it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have strong vacuuming power, nice moving around but durability is what I don't know for now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picks everything up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is that the vacuum does not fit under beds due to the ball.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best vacuum cleaner I have ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but a bit clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well, gets the job done. But overall, it is a bit clunky and unrefined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little hard to maneuver under furniture very good on rugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum speaks for it self! Purchased the vacuum at the best price in the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well, but make sure to get insurance. I already had mine replaced once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with only thing I don’t like is end of hose should be more flexible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work pretty good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for now I only used 3 times from one month..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good .. use this regularly . Family loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Within a month stopped vacuuming carpeting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a few weeks after getting it the vacuum stopped moving on carpet. There is NO height adjustment on the unit so you can't adjust. Barely moves on the carpet. I called in and they said to bring it in. Too much of a hassle on a new vaccuum. Works fine on flooring but carpeting is problematic. I googled and saw other people having the same problem.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Jay with Dyson. Dyson Ball Multi floor has an active base plate that automatically adjusts the cleaner heads height to seal in suction across carpets and hard floors. This ensures that even the microscopic particles between floorboards are sucked up into the vacuum. We would like to learn more about your experience while using your Dyson Ball Multi floor, please send your contact details to us at [email protected] and we will be in touch to support. Best wishes, Jay Dyson Customer Service Dyson-EN_US

  • Rated 4 out of 5 stars

    maneuvers nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is solid and maneuvers around corners/edges nicely. I would recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson, good job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum cleaner!! Just love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to invest in a good vacuum, best decision ever! The suction is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Awful performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is one of the worst models... I had a Tyson before and the previous model was so easy to handle... this model is hard to push, is heavy... the suction is good but I would not recommend this model, find other models ... Tyson vacuums are great I’m dissatisfied with this specific one.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Camie, this is Kelly with Dyson. I'm sorry to hear that you have found the Dyson Ball Multi Floor upright vacuum cleaner hard to push. This vacuum features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an air tight seal between the cleaner head and the floor.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hose is hard to put away. Heavy to lift up on to couch’s

    I would recommend this to a friend