Customer Ratings & Reviews
- Model:
- 208988-01
- SKU:
- 5038800
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will definitely recommend to anyone in the market looking for a vacuum
I would recommend this to a friendNo complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Came as advertised. Pleased with purchase.
I would recommend this to a friendGood vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the vacuum is good. But it is very difficult to use hose.
I would recommend this to a friendWorks great. But can't assemble it properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big hose on back won't snap into place. Just dangles on floor. Haven't tried attachments yet. Instructions for assembly are merely pictures. No text. Works great but clumsy to use. Have to hold hose with left hand while vacuuming with right hand. May put tape or rubber band on it.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there! Thank you for taking the time to provide a review on the Ball Multi-Floor vacuum. The hose should rest up against the machine while not in use. We would value the opportunity to assist with instructions to ensure it is assembled correctly. Please contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Not very sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum falls over every time I tried to use the hand held components.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there. Thank you for your feedback. We greatly appreciate your support. Our Dyson Ball Multi Floor has a 45 ft reach. We recommend removing the hose from the machine and stretching the hose from both ends. The more the hose is used, the more it stretches. I hope the information provided was helpful. If we can be of further assistance, please feel free to contact us at: [email protected]. We are happy to provide additional support. Best wishes, Christina.
Great value but poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value but poor performance on hardwood floors
I would recommend this to a friendGood heavy vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up well on low dense carpet and is easy to keep clean.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum. Won't go under my bed though and it's pretty high.
I would recommend this to a friendGreat suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cleanliness it provides--especially with pet hair
I would recommend this to a friendGood choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Wish that it had a retractable cord though.
I would recommend this to a friendThis sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the suction performance of this.
I would recommend this to a friendDyson ball upright
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I thought it will last. I've been using it twice a week and now the brush motor smells burning. It's not even 2 years since I bought this. What a waste of money.
No, I would not recommend this to a friendDyson makes quality products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works very well - long time Dyson supporter!
I would recommend this to a friendGood vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job. No problems to report. A little stiff.
I would recommend this to a friendBroke after 50 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very rickety construction. Didn’t want to engage locking mechanism to stay upright. Lost suction permanently after 50 days.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Russ, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi Floor. I am sorry to hear that you are less than satisfied with the construction. Rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use.
You may view a short video of the testing process here: http://bit.ly/1HmQ7p8
As for the difficulty with locking into the upright position and a loss of suction. This may be due to an obstruction. We would value the opportunity to address this in more detail and want to ensure your vacuum is working as intended. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
good strong vacum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.powerful vacuum and good handling, great vacuum cleaner
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it but the accessories are tricky to deal with
I would recommend this to a friendvery good at all kinds of floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this vacuum works very well on all types of floors
I would recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on deal of the day. Sucked the rug up. But suction didn’t last long. The plastic piece that holds head on broke. Had accidental protection. So I returned and got money back.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Stevo, this is Kelly with Dyson. We're sorry to hear that you experienced issues with your Dyson Ball Multi Floor vacuum so early in in your use. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Carpet cleaning
Clean Carpets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does an excellent job of cleaning carpets. We had a dyson before (about 10 years old) and thought it did a good job but this one is even better. I like the ball and the way it gets under furniture.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi Floor. We appreciate your loyalty and are pleased to hear that you are satisfied with this vacuum's performance.
If you have any questions or concerns about the vacuum, we will be happy to help. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you.
Best Wishes,
Krystal
Dyson Customer Service