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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about all the hype that the Dyson has. I've always had a shark, they work well and are half the price. I tend to vaccuum at least twice a day because I have 3 dogs, one who sheds constantly. My Husband talked me into "upgrading" to the Dyson. IT WAS THE BEST DECISION EVER!!! This vacuum is simply amazing. Like I said, I always thought since I vacuum at LEAST twice a day my floors were pretty clean. WRONG. The first time I used the Dyson, it got up SO MUCH dirt and hair. I was in shock!!! The suction power is so strong!! I love this vacuum!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a first time Dyson buyer; moved up from Hoover. I must admit this is a little pricier but it's well worth the money. It's compact, suction's great and easier to clean. I no longer have to worry about getting the dust bags!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Dyson. The first one was a refurbished one. I have an Animal which was expensive and still works. I have a 2 story house -and have RA, so it was hard for me to keep hauling the Animal upstairs. When this one was on a great sale, I bought it As usual, I am very satisfied. The suction is so good that it almost lifts area rugs off the floor!!I had many different vacuums over the years and can truly say Dyson is the best. I have six cats so a good vacuum is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dyson Vacuumer! It's very powerful, and thank their design. It sucks dusts well from hard surface, carpet and fabric, therefore cleans the target effectively. Like the different tools attachments, which make it more versatile and handy for uses of different purposes. I was told by a retailer that some carpets manufacturers do not recommend to use Dyson on their products. What would the consumers do with the suggestions, or should Dyson consider an option in the design to use for some delicate targets or items?

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    First Time Dyson Owner - Why Did I Wait So Long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was use to spending $180+ on a good pet vacuum. When I decided to give a Dyson a go, knowing if it didn't wow me I could return it. Now I tell everyone it is sooo worth the buy! Nothing else compares! Spend the extra bucks and test it for yourself. There floating plate means you do not need to adjust for bare floors to think carpet. The ball makes for super easy maneuvering. The cord is long and the extension is great. The suction power is like no other!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Worth the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to assemble. Great suction and light weight! It is small but powerful. I am very pleased with the performance thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cleaned my carpets a few hours before my Dyson was delivered. It easily snaps together with no screws to deal with. I have 3 pomeranians so I vac every day to keep things neat. Once assembled I redid the living room rugs. Unreal!! So much hair and dust came out of what I thought were clean rugs. I love this machine. It is heavy compared to what I have been using. The price is great. I would never go back to my old brand. Dyson really lives up to it's reputation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson once again awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally replaced or dyson dc 7 not because it wasnt running anymore. We just wanted a newer version this cleans like a champ awesome vacumm you will not be dissapointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy… very flexible! It goes under areas that are hard to reach.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum I’ve purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had vacuums from different manufacturers and I’ve never gone for the cheapest, thinking you get what you pay for. This Dyson was on sale so I thought I’d try it. Our other vacuum had died four days before we picked up this Dyson and I couldn’t believe the amount of ‘stuff’ that this vacuum picked up the first time we used it. I’m definitely happy with this purchase and I’d recommend this Dyson vacuum to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever had. Couldn't believe how much dirt it picked up. Totally worth the financial investment for this quality. The tools are great too. Longest reach on the hose I've ever had too. Helps me with my high ceilings with cedar beams. One of the best features is the self adjusting vacuum head because my floors are uneven in some spots and this vacuum had NO trouble at all where others in the past leave debris behind. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great deal of the day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the DC65 Animal for over four years now, and it's taken a beating. Nothing broken, still cleans similar to new. When BB had the Multi Floor model on sale as deal of the day I pulled the trigger to get a second one, and will relegate the old Dyson to lesser duties. All the Animal accessories work with it, so I'm getting a new vacuum for a fraction of the original's price. Heavily recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be light weight and easy to handle. Good suction. Pulling the suction wand is easy but putting it back on the handle is a bit of struggle!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Meh.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum a few weeks ago and was really excited about getting it. However, out of the box, I was pretty disappointed. I waited a few weeks because I thought that maybe it would just take me a while to get used to a different vacuum. Pros: 1. it definitely has great suction. 2. The cord is long. Cons: 1. It is tricky to make stand upright on its own. You have to get it "just right" or it just collapses. 2. The handle is part of the suction apparatus, and when the beater bar isn't engaged (whenever the vacuum is standing upright (see Con#1)) there is a hole that becomes the primary suction location, getting my shirt, EVERY SINGLE TIME. 3. The hose, is tricky to re-insert and every time you have to carefully re-engage it. 4. The hose isn't much fun to get out. 5. The hose has no handle and so you are holding it by the hose part, which can result in pinched fingers. Also, its hard to have good control when grasped by a flexible hose. 6. The attachments all sit at an angle that is great for vacuuming up high but terrible for every other angle. I thought I would just get used to it. But I haven't. I used to really enjoy vacuuming and really looked forward to having a Dyson but it hasn't really panned out. In short, really good at sucking things up but not great ease of use.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for sharing your review. I am happy to hear that up until this point, you've been so happy with the powerful suction power of the Ball Multifloor, as well as the length of the cord. I'm sorry to learn of the issues you've had with your vacuum staying in the upright position. There will generally be two clicks that you should get when putting the vacuum into the upright position. These clicks are not always noticeable unless put into the upright position at a slower speed. I would recommend putting the unit into the upright position at a slower pace in order to listen to the clicks that occur in order to troubleshoot the problem. One click will be the wheels of the vacuum going into place. The second click will be the wheels locking into place. It is important to ensure the second click occurs as without the second click, stabilizer wheels are not able to lock securely into place.

      With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. While we don't expect our valued owners to experience any issues with their machines, we are keen to help ensure your Dyson is working properly. Please feel free to reach out to us directly at [email protected]. Dyson is committed to customer satisfaction.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson's are good vacuums

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it so far. There is an open grid at the top that pulls air through the wand when the vacuum is sitting upright. ( but it stops when u start rolling) I had a previous version that closed up completely at the handle. That seemed better. It does a good job on cat hair and seems to have good suction.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    let down by the vacuum and the company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum a couple months ago while it was on sale for $100 off the regular price. i was looking at the shark but always wanted a dyson. i wish i would've returned it when i had the chance. the crevice tool was busted from the start which is alright, it was easily replaced. since then i found a hole in the rubber part on the side of my baseplate assembly that i emailed the company about 6 weeks ago. they sent a new assembly out right away but it was the wrong one. i have now gone over a month waiting for this piece to ship and haven't heard anything. and now, the ball is squeaking a lot when i'm using it. i'm not sure if that is a bad thing or not. i might have to check the screw on the side when i wash the filter, i'm not sure, but it's only a couple months old. i'm worried what the condition will be in a few years. the company has been less then exceptional. dyson talks about their warranty and customer service all the time. so far i'm not happy with the service and i might need all 5 years of the warranty if this thing keeps acting up. maybe i just got a bad one but at this point i wish i purchased the shark. be careful before spending a lot of extra money on these vacuums and use them before the return period is over to make sure you didn't get a lemon like i did. hopefully customer service will get back to me sometime this year.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there. Thank you for your feedback. I am sorry to hear about you experience. We value you as our customer and greatly appreciate your support. We would honor the opportunity to make this experience positive. Please email us with your contact information to: [email protected]. We look forward to your email and assisting you further. Best wishes, Christina. Dyson-EN_US

  • Rated 5 out of 5 stars

    SWEET PRODUCT!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this Dyson. Have been buying a new vacuum from Target once a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum in the whole, wide world! It picks up everything and you can hear it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it!! We avoided it for a while just b/c of the price but it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister and brother in law and they love it

    I would recommend this to a friend