Customer Ratings & Reviews

This vacuum cleaner has excellent suction power. I often use the attachments and they are so convenient. Great value!

I got this vacuum to replace a Shark I gave away when I moved. I absolutely loved my Shark but decided to try the Dyson this time since my new home is mostly carpet upstairs and I wanted something reliable and effective. I'm a clean freak and geek out over vacuums and mops and such, so I was excited to get this and try it. I've used it a few times now, on hard floors, carpet, and stairs. So far, here is what I've noticed: Pros: - The suction is quite good. And at the end of the day, you want a vacuum that picks things up, and this does it. - Despite being heavy, it does maneuver pretty well. - Very simple to empty the dust canister (but these days, most vacuums are) Cons: - The instructions to put it together are horrible. I am a pretty handy person and still didn't find them very clear. - I was immediately underwhelmed by how cheap the plastic parts felt, particularly the wand and handle. I expected greater quality for the price. - It's HEAVY. Granted I'm comparing it to my Shark Navigator Liftaway, which only weighs 13 pounds and is super lightweight. But at 17+ pounds, this thing is a beast to lug around and push around. 4 lbs doesn't seem like a lot, but it really is for a vacuum. - There is no light on the vacuum head. Not a big deal to some, but I expected it. - The ball gets really hot and blows very hot air not long after starting it up. Is that normal? - The wand and attachments are cumbersome to use. I ended up abandoning it halfway up my stairs and just hefting the vacuum up each step. At the end of the day, it's a good vacuum, but it's not a great vacuum. And for the price, it should be a great vacuum. As of now, I will most likely return it and purchase another Shark in its place.

I only had this vacuum for about a month. It has worked for everything I needed it too. Good suction and easy to push around.

This Dyson vacuum is Easy to use and picks up good. I only wish the attachment would pick up as well as the vacuum itself. Other than that, 2thumbsup

Excellent vacuum cleaner. It cleans everything on its way. Easy to use and maintain.

This is our first Dyson and we are quite impressed. Lightweight and easy to use. Good for floors and carpet.

Great price on a terrific vacuum! Works like a charm on bare floors and carpet. Best vacuum I have ever owned.

great vacuum .. powerful, dual modes works great for my 2 bedroom apt .light weight easy to store in closet

Great suction. I purchased the multi floor because I have tile floors as well. The cons is that it won't pick up bigger things such as Cocoa Puffs as it just pushes them. I have to lift the vacuum up and over them. The attachments are pretty basic. The 2 in 1 brush and skinny attachment isn't helpful because when you push back the brush it is in the way when I am trying to get into small crevices. The hole into the Canister can get clogged easily and particles can get stuck in the canister as you are trying to empty it. I purchased it as a deal of the day so it was half of its retail price. I would not have purchased it at its original price

Bought this on a great sale. Was only $199 instead of $400. Does a great job of picking up off all kinds of surfaces.

Easy to put together and a great product overall. Very powerful and not too heavy.

We've had similar vacuums that look like this one without the ball, and they've always failed to pick up dog hair from our hardwood floors and area rugs. Not this thing though! The suction is very strong, even when the container is getting full. Wish we would have just bought this model years ago instead of the competitor that I've had to use my garage shop vacuum to unplug multiple times.

Replacement for my 7year old dyson that stopped working. This one is much easier to handle and control with the ball design. Suctioning is also. Just pricey. Got it on sale though.

With the Ball shape, you can really get into small spaces easily. Much lighter than my old Dyson (still with great suction).

Dyson is one of the best on the market, very easy to use and attachments are very handy.

This thing picks up dirt my other vacuum didn’t. Easy to put together and get going.

The most powerful vacuum I have ever purchased. It works well on all surfaces. I haven't yet used all the attachments, but the main vacuum gets the job done. Just two quibbles: the vacuum seems heavier than similar models, and is not the easiest to push around, though the ball multifloor function is helpful in maneuvering the vacuum. And as others have mentioned, it is difficult to click in place the vacuum in its upright position. But it is very gratifying to have such a long, plug-in cord. Now I don't need to plug in the vacuum to as many outlets.

Best vacuum we have purchased! It picks up twice as much as our old vacuum and is easy to operate.

Great suction and works great on our carpet. No issues so far having owned it for just a couple weeks. Easy to dispose and clean.

Dyson has made an incredible machine. This vacuum works great on all surfaces. We went from a self propelled to this Dyson, and it blows it away! The hose is nice and easy to pull out and return back to the machine.