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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,269 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Makes carpets look clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog who sheds a ton and this vacuum makes a difference controlling the loose dog hair around the house. My carpets are only 2 years old and they look like new again.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! I'm disgusted at how much dirt was in our carpet. I use to use a regular $50 vacuum and always thought it got the job done but after using the dyson, I regretting not making the change sooner. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't used it much as i have been very busy this time of the year.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent vaccum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum picks up deep from the carpet. I was amazed how much dust it was in the canister when I tried and vacuumed the carpet with regular vacuum. It is worth the money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson is King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I actually like vacuuming and wanted something that would last and be great. Definitely worth the investment! I've had it a few months now and I absolutely love it. I purchased the Geek Squad warranty on it because it adds to the manufacturers warranty so it's guaranteed for 9 years minimum. The only two thing I'm not a huge fan of is the tubing for the hose and the filter. It's nice that the tubing is springy and recoils itself but sometimes annoying when you have to stretch it as it will pull the vacuum with it. I also should have invested a little more into one without a filter, but at least this filter is washable so you just have to clean it every few months. Very, very small inconveniences for such a great vacuum. All of my vacuums from here on out will definitely be a Dyson!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Yes, buy It!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing suction, and powerful. Cons: heavy. Other than that, this is a Dyson with great suction, long power wire, and it does the job leaving the carpets standing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love a dyson! Have owned a couple and wouldn't trade it for anything!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Dysons work the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have previously owned a Dyson as well but it was time for a new one, this one is also just as great and the more updated version work even better. It does a great job on our floors, carpet and tile.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This must be the best vacuum I have ever owned. No comparison to the one it replaced as far as what it picks up. It is a little heavier but not enough for me to not keep it.. I would totally recommend this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have not owned a Dyson vacuum you should. Amazing to see what comes out of the carpet. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my old vacuum quit. I always wanted a Dyson. Got it on sale. It is a really nice machine, although takes a little muscle to turn it. Suction is very good. Picked up a lot of dirt from a recently vacuumed carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Very good vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All dyson products tend to be pricy. We have had one for quite a few years (still works just fine). We like it so much we bought another that was on sale for the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Basic vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself is kinda heavy. It vacuum great but for small service

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi Floor. This model does weigh 17.3 lbs as advertised. It is a full-size vacuum and is great for any size home.

      We would value the opportunity to address any questions or concerns in more detail. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This meets all of our expectations except the hose is not long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this vacuum because it was on sale. Turns out to be much better than my Hoover wind tunnel. It maneuvers easily and leaves the pills of the rug up and looking new. Suction is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a different vacuum. This vacuum cleaner isnawesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I ever purchased. Expensive for a vacuum but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been thinking about getting a Dyson for a while, and a really good sale pushed me over the edge. I have certainly not been disappointed. It's easy to use and easy to empty the canister.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This vacuum sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, that was a cliche remark. This vacuum blows all the cheaper ones away. We tried a cheaper route first and we were disappointed in the performance. This vacuum is identical to the Dyson animal minus the extra attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several vacuums but nothing is better than Dyson.

    I would recommend this to a friend