Customer Ratings & Reviews
- Model:
- 208988-01
- SKU:
- 5038800
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.
This summary was generated by AI based on customer reviews.
Great buy if on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Does a great job, removing hair from brush is easy Con: cost
I would recommend this to a friendDOES NOT PICK UP PET HAIR OR SMALL DEBRIS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this vacuum for 1.5 years and it has never worked properly. We have a small short hair dog and it is unable to pick up even 1/3 of the hair from our carpet, wood floors or furniture. Working with Dyson has also been a nightmare in trying to resolve the issue. Their only solution is to have us ship the vacuum back and forth to their facility for testing, and each time the vacuum performance does not improve.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello KADAMS,
Thank you for your review. This is Miella from Dyson. The Ball Multi Floor is backed by our 5 year Dyson warranty for manufacturer defects, parts and labor. We aim to go through some diagnostic steps to make sure nothing is overlooked, and set up a repair or send replacement parts (as applicable). We're sorry to hear you're still experiencing issues, even after repair. We'd be keen to check into this with you. Please feel free to contact us at [email protected] and we will be in touch.
Thank you again for your review,
Miella
Dyson Customer Support
- Pros mentioned:Suction
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent suction and cleaning. Not quite as sturdy as I expected but works so well on our floors and carpet it doesn’t matter
I would recommend this to a friend amazing power.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and really powerful product. Very efficient, easy to move around because of this magical ball. Love it.
I would recommend this to a friend- Pros mentioned:Suction
Best Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacuum with so much power and strength it finishes every job within the house to the cleanest way possible. Love our Dyson!
I would recommend this to a friend - Pros mentioned:Performance
2nd DYSON
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Dyson. The first one was a DC07 Animal which I bought in 2007 and is still running. The animal version is the way to go. They truly the best on the market.
I would recommend this to a friend Decent Vacuum
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum for my new home, mostly to pick up dog hair, and on occasion my gf's hair. Long hair get's stuck on the roller pretty frequently so I have to cut the hair off the roller. There's another vacuum that doesn't have this issue but it is significantly more expensive and not worth the extra cash. Got this one on sale so it wasn't too bad. The reason why I deducted one star is because although it's "filterless" it still has a filter in the ball area and they are hard to find. Thankfully, they last a long time but definitely something to consider. I would not pay the full price for this if I had to buy it again. It is worth getting the GSP on this though.
I would recommend this to a friend- Pros mentioned:Suction
gets all the dirt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have the dyson v7 animal and bought this for longer vacuum sessions. this animal can get all the fine dusts that other vacuums cant suck
I would recommend this to a friend - Pros mentioned:Suction
Dyson Purple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is really great sucking up the dirt. I would like to see Dyson change the hose though with the attachment, it is very hard to use and keeps going back down into the hose. But the suction on the vacuum itself is the best I've ever used.
I would recommend this to a friend - Pros mentioned:Suction
Great Vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the singular best vacuum I have ever bought. Worth every penny. I have looked at these for years and finally pulled the trigger. Great decision! Buy it. Now.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed. With Dyson vaccum. It was replacement for a Shark. Looked like new carpet after I vaccumed.
I would recommend this to a friend - Pros mentioned:Suction
Dyson means quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum cleaner with reusable/washable filter, suction is super good, my 10 year carpet looked so clean like new.
I would recommend this to a friend Does what's expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what you'd expect a vacuum to do. Unsure of anything spectacular though
No, I would not recommend this to a friend- Pros mentioned:Carpet cleaning
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like one would expect for a Dyson. Cleans very well, adjusts great for vacuuming hardwood to carpet.
I would recommend this to a friend - Pros mentioned:Suction
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like past Dysons it has reliable suction. My only complaint is that the hose takes a bit of getting used to to put away after using attachments.
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Cord length
Consider another model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction and easy to empty debris. Cord could be longer. The button to switch the roller off and on for bare floors is not easy. Have to press several times to stop roller. And when clicking into upright standing position it rarely stays clicked when tilting onto wheels to move around when done. Confused how these flaws were overlooked in the design....very annoying and never had these issues with any other vacuums I've owned.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Kimberly, this is Kelly with Dyson. We're glad to read your review of the Ball Multi Floor, and to hear how much you've appreciated the powerful suction that this model offers. It's unusual to hear that you're having trouble with the brush bar switch. Once your machine has been powered on and reclined, the brush bar will automatically be on. You should be able to depress that button once, to disable the brush bar.
With regard to the machine staying upright, there will generally be two clicks that you should get when putting the vacuum into the upright position. These clicks are not always noticeable unless put into the upright position at a slower speed. I would recommend putting the unit into the upright position at a slower pace in order to listen to the clicks that occur in order to troubleshoot the problem. One click will be the wheels of the vacuum going into place. The second click will be the wheels locking into place. It is important to ensure the second click occurs as without the second click, stabilizer wheels are not able to lock securely into place.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Performance
Worth every cent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant to purchase a high end vacuum but am completely satisfied with this purchase. I hadn't thought Dyson would perform this much better than my old vacuum.
I would recommend this to a friend a little too heavy for a lady but great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great but heavy. for a lady it might be a bit too heavy so consider the weight
I would recommend this to a friend- Pros mentioned:Suction
Lives up to its hype
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lives to the hype they build around their brand, one of the best I've ever owned. Container looks small, but it vacuums more than 1 would think it could
I would recommend this to a friend - Pros mentioned:Performance
Lives Up To The Hype!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only regret not getting this sooner. Totally lives up to what everyone has been telling me about how well the Dyson family of products work.
I would recommend this to a friend