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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,269 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Can only imagine how nice the more expensive Dyson's are...

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good vac at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, great suction and close to floor. Does tip back a little if you barely touch it, but that's a small problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson lives up to its reputation. This vacuum does everything and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality, with very good suction power. I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Overall, it’s a great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this during Best Buy 2018 Doorbuster sale for a nice price. I’ve used it twice, and so far it’s done a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum purchas3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Bought it on sale, so definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Good deal of the day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on deal of the day by Best Buy this vacuum is working good on my floor and carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the attached suction arm is sometimes difficult to extend but other than that it is an excellent vacuum. great suction especially on carpets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was easy to set up and it is very easy to use. Love the ball technology that is very agile. Long extension hose is good for stairs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how smooth it run and everything. My one biggest challenge is when getting the small corners it's hard to take out the hole suction and use it.. Even to out it back it's a pain

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi Floor Upright. I am pleased to hear you are satisfied with how well it runs. I am sorry to hear about the difficulty with using the hose. WIth new machines, the hose may be a little stiff for the first few uses and will loosen over time.

      We would value the opportunity to address this and want to ensure your vacuum is working as intended. Please contact us at [email protected] with your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Powerful but a bit heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful vacuum cleaner. It does an excellent job however it's heavy and can be a bit difficult to maneuver after few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to convert and works great on hardwood and rugs.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Dyson vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really sucks, in a good way. Would be nice if you could use the hose without the extension but I guess they are attached permanently.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the packaging to the look to the performance this is a top notch product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I've had. Far better than Shark, which I had before this one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    best product ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this vacuum. i would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't live up to all the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit operates smoothly and rolls easily, but it is difficult to get it to click into an upright position without it falling over. The suction is decent, but is more powerful on some of my much less costly vacs. The hose for attachments is located inside the handle which is a bit awkward to use. My Bissell and Hoover pet hair models pick up pet hair better on the first pass and cost one fourth of what this unit costs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fantastic Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum for the money, hands down. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I own three Dyson Vacuums

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these vacuums. I have them located on different areas and levels of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dyson vacuum. It's easy to maneuver and cleans to perfection.

    I would recommend this to a friend