Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,269 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this it woks as advertised it moves with little effort

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Performs better than advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Assembly was fast and easy.

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Seems ok but it is all plastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum head will take a beating as you run it around furniture and baseboards banging into things. I am not sure how long it will hold up as the neck seems fragile. Yes you try to be careful but no one wants to spend all day vacuuming so it will take some abuse. Wish the cord was 5 feet longer like the other models.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Darren, this is Kelly with Dyson. I’m happy to inform you that Dyson machines are made from polycarbonate ABS - the same material used in riot shields and crash helmets. They are tough, so we subject them to hours of testing, including drop and impact tests. Dyson machines are built to withstand years of residential household us. Rest assured, Dyson machines are built to stand the test of time. Our materials are light yet durable and tested to destruction. Our machines can handle bumps, drops, hits, and jabs. Have a look at some of the tests we perform here: https://www.youtube.com/watch?v=w9zmOLylpnQ

      Also, while we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected]

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    This thing really sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition of that, it keeps my wife happy. Twice the deal at half price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum I have ever used and an amazing suction

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction, best vacuum I've ever owned. Easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson vacuum really sucks, and that's a good thing!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good job vacuuming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this vacuum does a good job, but do not like how it latches/unlatches from the upright position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't hesitate to buy this Dyson.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dyson ball vac before and I liked it very much. It was time to change it so I didn't have to think about it much before I decided on another Dyson. Best value for the price and Best Buy was running a sale. This vacuum is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    I love this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and a great value! Picks up so much!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    nice vacuum

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this vacuum. Not too heavy and very easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Slick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with a very powerful suction, but miss auto cord windup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacumn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. The only thing I do not like about it, is it is hard to adjust when I need to start vacuuming. I have read the instructions and follow them but it is hard to adjust it to begin vacuuming. I put my foot on the bottom part to pull it down but it gets stuck and it's hard to deal with at times. Overall great vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best thing I ever bought. Great suction power

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Good vacuum.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. Picks up really well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum performs as stated and lives up to all the reviews. It was appalling to see the amount of dust and hair pulled from carpet as had been using an Oreck on a daily basis. A couple negatives: suction too strong to vacuum smaller rugs: a little heavy in turns. But the product is great overall and well worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Dyson Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine works well on carpet and hardwood floors .

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    In love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my new vacuum, the most powerful vacuum I’ve ever had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best vacuum in the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to handle and has an excellent design.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum bought for my grandparents as a gift.

    I would recommend this to a friend