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Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,269 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive have purchase many vacums in my lifetime and no other vacum compares to Dyson. It's that simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. Best Buy has it at a great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and my wife is very pleased. That makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Dyson and I'm extremely happy with this product works great for all floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works really good, although it is a bit heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal and a greater vacuum. It is the best have ever owned, hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ferrari of vacuums

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales guy described it as the Ferrari of vacuums. its pretty good, but not sure the price is justified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum, highly recommend, make the job so much easier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson product and I’m in love with is as I was with the first w

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to get around. Also, canister is great for emptying. Dislikes: height to get under furniture, hose attachment is cumbersome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The benchmark of vacuum cleaners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old dyson vacuum is 15 years old and still running strong. The new one even better great price and product that would last for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth full price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccuum. Not worth full price. Extension handle sucks. Not easy to use or reset . To long & ridged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really used it long enough to give an opinion but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m satisfied that it sucked pretty well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum really sucked the dirt. Only thing is heavier than I’m used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does seem to work well. The only minus thing I can think of is that the container is a little small and I have to empty it more often than my previous vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The things you see being picked up is unbelievable especially when you know you keep a clean house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum picks up everything, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only disappointing feature is the extension cord - it is a bit stiff - could be more flexible. But as far as picking up dirt and pet hair it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and wonderful service ordering online so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum at An awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, an very happy with it. Wife luvs it, can’t go wrong with Dyson.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really Disappointing for the price point

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum because I had been impressed with the "Animal," version my bf has. I work for a cleaning company, so I really wanted a vacuum of my own and this one was on sale! So, the vacuum use as an upright isn't mostly bad. What really takes away from giving it a higher rating is its' extremely crappy extension piece. This piece is a necessity to me and is needed for half of the cleaning I do. I use it for stairs, under cushions, on ceilings, under furniture, etc---it does NOT have ANY suction when I pull it out and use it as it should be used. In order for me to get it to produce suction, I have to STRETCHHHH the hose up and over my shoulder, which takes sooo much extra strength and effort, and, even then, the suction us very inconsistent. Extremely let down and disappointed by this product and likely will not be buying any Dyson products in the future.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Lindsey, this is Kelly with Dyson. We're sorry to hear that in your use, you found the wand/hose extension to lack suction. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US