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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,269 reviews
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and wonderful service ordering online so easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really Disappointing for the price point

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum because I had been impressed with the "Animal," version my bf has. I work for a cleaning company, so I really wanted a vacuum of my own and this one was on sale! So, the vacuum use as an upright isn't mostly bad. What really takes away from giving it a higher rating is its' extremely crappy extension piece. This piece is a necessity to me and is needed for half of the cleaning I do. I use it for stairs, under cushions, on ceilings, under furniture, etc---it does NOT have ANY suction when I pull it out and use it as it should be used. In order for me to get it to produce suction, I have to STRETCHHHH the hose up and over my shoulder, which takes sooo much extra strength and effort, and, even then, the suction us very inconsistent. Extremely let down and disappointed by this product and likely will not be buying any Dyson products in the future.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Lindsey, this is Kelly with Dyson. We're sorry to hear that in your use, you found the wand/hose extension to lack suction. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Does what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pick up well and maneuver pretty easily but it is much heavier than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight and smart design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love dyson. My mom had the original and I've always liked the company's smart design approach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price on sale this is a great vacuum. Easy to maneuver in small places and corners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum gets the job done, however i wasnt wowed. it doesnt have amazing suction power like many of the reviews claim. but not a bad vaccum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with deal of the day for a dyson. It's our 2nd one and very happy with dyson overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, nice price.. Got it at the Bestbuy deal of the day..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very good quality everyine in family loves ro vaccuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is pretty good. It's a little heavy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new Dyson. Great price. My carpets looked new after first use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Really Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile attachments for all areas, i.e., floor, rug & especially animal fur!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacumn.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very very pleased with the product and the price could not be beat anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dyson vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dyson ball vaccum the employee at Best Buy was very helpful keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does the job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good vaccum and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use as compared what I was using currently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuume is one of the best I have owned so far. It's easy to maneuver and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent functionality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed vacuum as we come to expect from Dyson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the advertised price online. Love and use daily. Works in any surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dyson vacuum. I love it. Well worth the price.

    I would recommend this to a friend