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Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Excellent suction, but seems very flimsy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to an older unit we have this Dyson model is much lighter with similar excellent suction. However, this model seems very flimsy. Its components are all plastic. After 15 minutes of use, both my wife and I concluded that it will not last very long. We do not recommend it to anybody.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Elliot, this is Kelly with Dyson. I am happy to learn from your review that thus far in your use, you've been so pleased with the suction power of your Ball Multi Floor. In terms of the machine feeling flimsy, I’m happy to inform you that Dyson machines are made from polycarbonate ABS - the same material used in riot shields and crash helmets. They are tough, so we subject them to hours of testing, including drop and impact tests. Dyson machines are built to withstand years of residential household use. Our materials are light yet durable and tested to destruction. You can have a look at some of our lab tests here: https://www.youtube.com/watch?v=w9zmOLylpnQ

      While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected]

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacuum i've had in the last 25 years. I've had over 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Dyson's don't last forever but they work for several years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Dyson!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd one I have owned. My other one lasted 10 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best vacuum i have ever owned great quality product with a fair price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson products do the best job around. This model is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good to say about this vacuum. Fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Deep cleaning days are here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dyson we will never go back to any other vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks everything off the ground, carpet and bare floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful. Easy to use. Makes vacuuming light work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy from Best Buy. Highly recommended. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I purchased a stain, and I wished I had done do from the begginjng

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Dyson sweeper for the money. This is a replacement for my old Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has good suction and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good suction and easy to use. It is easy to clean and maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a daily deal and was the best decision for us. No regrets at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Near perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is the vacuum doesn’t lock in upright real well. Might be mine or all of them, not really sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great technology!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the technology this vaccume cleaner has. However sometimes I wonder how I clean up stairs because it's heavy to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it on sale, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the item on sale. works great, used it a couple of times already

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong Vacumm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction seems a little flimsy, but it really works well. The attachments also seem a little flimsy. Time will tell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stain just know what there doing when they make vaccum!

    I would recommend this to a friend