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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,269 reviews
  • Rated 4 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out some reviews and was debating between this and a shark but ended up with this one. A little heavy but maneuvers really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 Dysons and they are the best vacuums that I have ever used. We have owned more expensive vacuums but never better.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    A great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store to buy a Eureka and was disappointed that they had non in stock, so I bought the Dyson thinking that it was 2nd best. I was wrong It turned out to be a great machine. Excellent suction, very maneuverable, and a nice long cord. The carpet even feels better when you walk on it in your bare feet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Excellent suction so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is excellent. Some time too much as it makes it hard to move on a couple of my rugs but the suction is why you buy a Dyson and its appearance. Would have loved to have the canister detach with the accessory hose and nozzle feature like a competitor's as it is somewhat limiting in its design and the release to vacuum with a lever or foot depress action but other than that "excellent".

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Dyson in June 2020 and the suction when you vacuum normal is still good but when I use the reachable, extended hose the vacuum starts to make a different noise then eventually shuts off. I also read in another review about troubles making the vacuum “click” to stay in The upright position and that was true.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    This Vacuum Doesn't Suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked up this vacuum as a back up to our primary Dyson so we wouldn't have to carry the main one up and down the stairs. It is relatively compact and does an efficient job at both carpet and flat surfaces. It has all the interchangeable parts with its bigger brother dyson. Don't know if I had paid full retail if it would have had the same value proposition but on sale was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson vacuums are the best out there. Have had one of the originals for about 15 or so years and it still works, but decided it was time to upgrade. This one does not disappoint and is even better than the original. 5 out of 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of power!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy thus far with this vacuum cleaner. It is very maneuverable, has great power, is easier to handle than our previous vacuum cleaners. Best Buy was great to work with, the local store was out of this model but they located one and had it here in a couple of days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We held off purchasing a Dyson for a couple years. Why did we wait? Perfect for a mixed floor environment. Go get one!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Better than the original.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other other Dyson was giving up after 10 plus years of carpet cleaning service in a busy household with kids. Thank you Dyson for providing a substitute that was not only just as good as the original work horse, but better.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson up dirt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was a deal of the day and I was always curious about the Dyson brand and it's reputation for sucking lol! I have always heard how good the suction power was and how easy they were to maneuver. This has definitely lived up to my expectations and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fantastic Vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Dyson we've ever owned and we love it. My wife is impressed with how much more the Dyson picks up than its competitor ($300 brand name Vaccuum). It's easy to handle and it's great that it has a long hose extension. I would recommend this to everyone and even bought a 2nd one after my purchase for my mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The last vacuum you'll purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using my old vacuum a few times on the same day, the dyson was still able to fill all the way up! Best vacuum ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome little vacuum cleaner. If there was one complaint I have, it is that the attachment pole is stiff, which makes it difficult to use it sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This vacuum surprises me, and I'm happy for that.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't have believed how good this is until i tried it. This vacuum is amazing. Everything smells clean when you're done. It's easy to maneuver, empty, and put together. It's a very smart design and very strong. I would gladly recommend this to anyone looking for a new vacuum they want to just work.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never typically spend $400-$500 on a vacuum cleaner, but since I purchased this Dyson on sale for $250, it was worth every penny! It has great suction, but it's a bit too good for small area rugs--even when I turn off the rotating brushes it still manages to lift the rug up. Other than that, great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I use this I was amazed it was literally pulling me around the room it’s self propelled

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH THE MONEY!! Won't last long.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a band new Dyson DC65 Multi Floor Vacuum on Nov 3, 2015 after using Hoover Vacuum for almost 10 years. I had high expectation from the new Dyson Vacuum DC65 since it was a quite expensive (over $500, x2 more expensive than Hoover) and popular. However, we are so disappointed with the quality, usability, moreover the life of the machine. Here are the reason why: 1) The Vacuum top section (handle and bin) does not stand well and keep falling down. 2) Vacuum bin keeps falling off from the vacuum body at least 2~3 times per vacuuming. 3) Vacuum bin’s top red switch broke after 1.5 year. Although we can still push it by using a pen. 4) Vacuum attachment does not have any suction…..happened TODAY. (a plastic parts was broken - see images) It’s been only 2 years and 5 months since we purchased it and it is already garbage. We have 2.5BR house with about 1700 sqft. Used DC65 just like the old Hoover vacuum machine. The fact is……..the Hoover was 1/2 price and lasted 8 more years than Dyson DC65. Dyson products might look good but the quality and the service sucks. THERE IS REASON WHY DYSON PROVIDES ONLY 6 MONTH WARRANTY!!! It's not worth the money and I do not recommend any of the Dyson products. DO NOT GET FOOLED BY THE PAID REVIEW WRITERS!!! Check other 1 star review.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Hugo, this is Krystal with Dyson. Thank you for taking the time to leave a review. I see that you have provided the same review multiple times on different vacuums. I am sorry to hear about your unique experience with your Dyson DC65 and would value the opportunity to address these concerns in more detail. Keep in mind Dyson uprights come with a 5-year warranty when purchased new from Dyson or an authorized retailer.

      Feel free to contact me at [email protected] and include a brief description of your concern, serial number, and contact information. I will be happy to assist further.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Dyson is the best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes the most lightweight durable sweeper available to buy. I love how it makes turns easily and sweeps close to baseboards. I can carry it upstairs without struggling and it's not too loud. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible vacuum. Incredible suction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever. Most definitely recommend it to anyone who needs a vacuum.

    I would recommend this to a friend