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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,269 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great Vac for level surfaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum when it was on sale for 200. Works well on carpet, tile and hardwood floors. We use it regularly between full house cleanings. Only real complain would be with cleaning stairs ... it requires the use of the hose while the base stays on one of the floors. not as convenient as a canister or stick vac, but if you use it just for floors, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    awesome price and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used shark vacuums and didnt use a dyson because it is so expensive. We bought this on deal of the day almost half off. It has been really good but I will admit the shark is almost as good. But the dyson on sale is a great vacuum just not great at full price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    My first Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy a new vacuum, my old one just quit on me. I've been eyeing this vacuum for a long time, but wasn't sure if it was the money. I am so happy i made this purchase. The suction power on this thing is unreal! it really cleans. It is a little heavy, but you get use to it really quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum and easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very good and does a great job. I first bought it for my apartment for carpet and it did the job. Now moved to like a vinyl hard floor, it does a so so job. Of course its best to sweep up first then go over the floor, but if I just vacuum, I feel it doesn't pick up all the dirt. That may be due to the floor, not so much the vacuum. The connector pieces work well and the stick extends very long to get the hard to reach places in corners and corners of the ceiling areas. This helps so you don't need to move everything around just to get to cleaning the dust and residue that builds up. I do feel the plastic on many of the parts can be a little sturdier as I have broken two pieces while disassembling it for monthly cleaning of the filters. Luckily the manufacturer sent me the parts no charge, but still, such an expensive product can be just a bit more sturdier.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying this is a good vacuum. But... for the hype and the price they could do WAY better. It has excellent suction! Wow my old carpet has century old dirt sucked up that my old vacuum couldn't get to. There is not cord winder and the hooks the cord hangs on are flimsy and feel as though the could snap right off. The back wheels for rolling the unit when not in use don't click into place very easily. This is also the switch to turn on/off the hose unit. Why can't I select this feature with a push button instead off vacuum position? Because of this the top of handle where hose attachment hides will suck on your hand until you engage vacuum or turn off, lame, where's my switch? In the wheel position. The dust bucket attachments are flimsy and feel as though they could break off easily. I hate having to feel as though I have to treat my vacuum gently instead of man-handeling around. Works great but made with thin, low density plastic. Be careful with it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi Floor. I am pleased to hear you are satisfied with the suction. Rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use. 

      You may view a short video of the testing process here:http://bit.ly/1HmQ7p8

      We would value the opportunity to address any questions or concerns you may have. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Great power but a little flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on this vacuum at first but have grown to love it. The initial feeling was a little flimsy and cheap but once I got used to it it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so excited about my Dyson, it’s amazing how it cleans. I’ve used other brands and they don’t measure up as well. I have 3 boys and they were surprised how their carpets became so plush again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best vucuum I've ever bought. I wouldn't think their Is a better one out there for the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    So SUCKcessful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was a GREAT buy. The suction is AMAZING. It is a little heavier than most vacuum but your carpet will look new after a good use with this Dyson Vacuum. I love it. Im sure you will too it was worth the money. Good Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuumed my carpet in the house we just bought. I ran the old vacuum first just to test it; the amount of dirt and hair the Dyson picked up was staggering. We were shocked at how well it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum Ive ever had and I've been through quite a few. The mobility, power, and build quality are what really brings this unit together as a quality product. I always knew Dyson was one of the leaders in the vacuum industry and it shows why. A+ product.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works really well. If you have plush carpet it maybe difficult to move but when it does it picks up everything. Overall excellent but if you have extremely plush carpet may consider alternatives. The roller brush does help pull the vacuum on regular carpet surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little vacuum. We've dealt with cheaper, bargain vacuums before and decided to give this one a try and havent been disappointed. Easily stored and works very well on Our carpets and tile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dyson product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality vacuum and received very quickly from Best Buy. Our second Dyson purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use and Incredibly Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't believe some of the stuff you find in the canister after using this vacuum cleaner, especially if you have pets. Just tons of dust, dirt and pet hair gets vacuumed up in just a few minutes. The Dyson ball upright is a great size and easy to maneuver with a clever design that allows it to roll around with ease. We liked it so much we bought a 2nd and BestBuy has a great price on these when they are on sale (about half price) in various deals of the day etc. Both are still going strong, we also love the Dyson handhelds.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't think I will every own a different vacuum cleaner other than Dyson. It works great for vacuuming my wood floors and tile floors but mostly all the dog hair. This is my second Dyson and I have never had a problem with the suction after 10+ years on my first one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes the best vacuums (at least that we have used) and this one is no exception. It is especially great at getting under the edges of tables and chairs and the ball makes turning especially easy. Dyson is the only vacuum I would buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit intimidated, at first when the vacuum arrived. However when I did use it I was pleasantly surprised at the amount of power it has. The price was right for me, and I am glad I made the decision to make this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome Vaccum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a one day deal. This thing blew me away the first time it was used. It picked up stuff that my other vaccum didnt. Works great and lives up to its reputation. Get this!! You will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The greatest vacum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say this vacuum cleaner, out preforms anything I have ever owned. It doesn't have a bunch of accessory's that I will never use. The sales price was great, but the performance of this vacuum is far greater than any thing I have ever owned.

    I would recommend this to a friend