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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had recently purchased a Bissell before this one and it did not work well at all. Best Buy had this one on sale so we took advantage and splurged on it. Great vacuum and works so much better than the Bissell.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Great suction power but built quality not that ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this vacuum for over 1 month now and we have used it 5 times. While using it one time the bag just pop out of the machine breaking a piece of plastic that we don’t know where it came from. I was about to return it at best buy but unfortunately, it was 1 day pass the return period. For now it still works. The other thing I don’t like about it is that not all connectors are included like the short tip that is used for couches or stairs with carpet. To buy that it will cost me $50-60. In summary, I bought this vacuum 50% off But it is still pricey even with the discount. You will not get all the connectors but you’ll have the basic connectors. The suction power of this is impressive after all it is a Dyson.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to read your review and learn that you're having issues with your clear dust bin remaining in the locked position on your machine. This isn't something we would expect to occur. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected]

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    great vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac for a good price love the easy to order online and pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really really really really like this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im In LOVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous vacuum was a Hoover and it worked awesome for 2 years! Never had issues with it until the wheels broke off. When I took the vacuum back to Best Buy and used my insurance replacement I saw that this Dyson was half off and ordered it right away! The day it arrived I used it and it worked so well!!! I used it on my mats and the dirt trembles as its coming off! I use it on my laminate floor and tile as well because I notice that if I sweep there is fine dust that remains and it drives me crazy! This baby is awesome!! I have no regrets!! I wish I had an awesome paying job to buy another one as a gift for my mom! I LOVE IT!! And yes I am a Clean Freak!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on every floor. I love the I vacuum best one ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Buy a Dyson!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all your expectations of advertisements. Well boxed , good quality, suction unreal vacuumed right after old vacuum and wow what my shark missed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that some attachments are on board already...I had a Dyson years ago and traded it in for a Kirby which I hate and has tore up my floors...so back to the Dyson I go!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items you get what you pay for, and that's EXACTLY true in this case. After years of non-Dyson products I finally broke down and bought one. Excellent vacuum! Dyson knows what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VACUUM CLEANER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Dyson vacuum cleaner is working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my Kirby n no bags to buy! I recommend the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4 th Dyson I've owned Best vacuum for the money (on sale for 40% off) you can buy! I recycle the old one to the basement, and keep the new one upstairs

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Ball vac cleans better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Dyson in the house. This was bought to supplement the cordless v7 animal that we have. We're using the ball for the carpeted areas and have to say we were very impressed at what it picks up. Bagless and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an 8 year old Dyson with this one. Good replacement

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally replaced my 11-year old Dyson--only because it was so heavy. This one is awesome. So much lighter. I will never buy another vacuum brand--they last and last and pick up everything. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product , strongly suggest to purchase... 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little difficult to assemble, because there's several pieces and not really good instructions (just pictures). But once it's assembled, it really does work great! I'd definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying having a good vacuum at good price

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace a Dyson that was more than 10 years old (still worked, but had duct tape and beater bar only worked going forward). This Dyson is definately a great replacement!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum! Replacing an old Dyson that finally wore out. It works really well. Got it as a Deal if the Day and couldn’t be happier. Highly recommend.

    I would recommend this to a friend