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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I got This vacuum about 2 years ago and works as if I just Pulled it out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Absolutely Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second purchase of this same item. Absolutely love it and it is by far the best vacuum I have purchased. At $199 it is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Vacuum So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an easy-to-use vacuum, a big step up from the canister vacuum I used to use. Also comes with far more tools than I thought it would by default--so many that I don't exactly know where to put them. One downside: I miss the retractable cord from my old vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this vacuum, but our initial impressions are positive. It does a great job of sucking up what's embedded in the carpets, rugs, and floors in our house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit but expensive. Hard to figure out where adapter pieces fit without reading booklet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using a Kirby vacuum for the past 20 years and was hesitant to give it up. I am so glad I did. Very impressed with this vacuum - it works extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome vacuum cleaner! I've used it about a dozen times now and I'm extremely pleased with its performance -- much better than my previous Shark vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    LOVE this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE DYSON !!! this vacuum is awesome, this is my third one and it lasts many years...works great, suction is great !!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Not as good as previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction as always but could use a longer electric cord. Hose is a little stiff and doesn't extend very easily causing the whole vacuum to be pulled around the house especially on hard surfaces.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi Floor. I am pleased to hear you are satisfied with the great suction power. However, I am sorry to hear about the difficulty with the hose. It is common for it to be stiff for the first few uses. Over time, this will loosen.

      We would value the opportunity to address this in more detail. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Dyson does the job!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall vacuum cleaner. Picks up the dirt like it should! The wand for reaching high or low areas is stiff and can be challenging to use, but once you get it where you need it has great suction.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best investment ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Dyson and it has the best suction of any vacuum I have ever used. And it was incredibly easy to register the warranty online which was great. So happy I finally have one!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews about this vacuum I gave it a shot to try it out myself. The vacuum works great with no issues so far and it has strong suction which is a plus. It takes time to get used to the manuevering of the dyson but it's worth the price I got it for.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love my Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Vacuum, strong suction and super easy to clean! I was so excited for my first Dyson Vacuum and am Loving It!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing Vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum made my old carpet look brand new!!! The only drawback is be careful using it on new carpet. The suction is so great, they say it can suck the fibers right out of the new carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original dyson , large model but hose had a whole in it so time for new one. This is smaller version but for 200 vs 400 worth the price. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson definitely sucks in the best way. Had carpet profesonaly shampooed then used my new Dyson and it got what the pros left behind!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great work. Last dyson I had lasted me 5 years until I gave it away to a friend. Want a clean room dyson is the way to go and Best Buy has the best deal on the animal.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    New Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this vacuum and we got our daughter one, she loves this vacuum. She said it picked up more dirt than her old vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Money well spent on vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Dyson I have owned and I appreciate how clean it gets our carpets. I have three kids that put alot of traffic on floors and our carpets look good.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum I’ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the suction on this vacuum. Works great, love the maneuverability - definitely easy to vacuum around items. Hose is pretty stiff and can be difficult to use

    I would recommend this to a friend