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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,269 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a dyson that lasted 12 years and now I have a second one. This is super. A little lighter than the other one makes it easy to carry upstairs. We love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Dyson, It was the cheapest price wise and definitely the made the cheapest as well. It seems to work fine, but its so much more flimsy I worry about how long it will last.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Joe at Dyson. Thank you for your continued support. As a busy working mom, we know that you count on us to help keep your home clean. Please be aware that the Ball Upright is our most powerful upright and is made form the same ABS and polycarbonate as Dyson vacuums always have been. Don't let the price-tag fool you.

      We continue to rigorously test our machines and back our confidence in them with our 5 year warranty. Please send us an email with your contact information to [email protected] and we will be in touch with assistance.

      Best wishes,

      Joe Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it’s a good vacuum. I did get it on sale. Suction is very powerful. I have a dyson dc 25 that is old and doesn’t have this powerful suction yet it’s better made. This one has flimsy parts which is a big disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    My second Dyson and still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my first Dyson (after 15 years, retired as a car vacuum). Lighter, easier to maneuver, and very strong suction. Can't go wrong if you want the best.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Dyson Ball. It works really well...a little too well. It's a little difficult to maneuver on our shag carpet and area rugs due to the strong suction. I thought that it would auto-adjust itself but unfortunately it didn't. Works great on floors though!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Best vacuum I’ve owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dyson vacuum and the suction is amazing but for the price I would expect a retractable cord. Yes, I know this is picky but winding a cord and at times can get tangled is a pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product can be expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have quite a few dyson products since they're all relatively pricey typically wait until they go on sale. We have been happy with all the purchases this vacuum cleaner is a little heavier than some but is very maneuverable and does a wonderful job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment! It has worked wonders for my time and my carpets. Also help reach ceiling areas to get the dust!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this vacuum. It has great power and durability. I would say I was very surprised that my Shark has a better turning mechanism than the ball. I expected the ball to be the best, but Shark beat Dyson on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum cleaner for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this Dyson ball upright vacuum cleaner . It has good suction and it adjusts itself on different flooring like carpet or hardwood.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on sale before Christmas as a deal of the day. Well worth even paying full price! We've used Sharks for years, but the Dyson picks up so much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting it together was idiot proof. The power makes a tremendous difference in how your carpet looks. It is heavier than some if these stick models, but worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This Vacuum works very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum works very well, excellent suction and the ball system makes this vacuum maneuver like a sports car, I have always been impressed with Dyson Products.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good vacuum but a little heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a few weeks, works great. It picks up better than my old vacuum. However, it is on the heavy side. I would not recommend for anyone with back problems or the elderly, since it takes some effort to push it around.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum we ever purchased and got it on the deal of the day for $199. It easily transitions to all surfaces and suction is far above other vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Been a great support during the moving in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product, initially had the product damaged at handle which made the process very bad. It got delayed for 2 weeks on my initial order. Later after finding the product was defective we were frustrated. Contacted Best Buy and they supported to provide another good one. Which delayed another 10 days. Finally the product has arrived and it was easy to fit and use if every subassembly is manufactured correct. We had good usage of dyson and helped our moving in easy.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Rakesh, this is Kelly with Dyson. Thank you for sharing your review. I'm sorry to hear of the very frustrating start you had when you initially purchased your Dyson Ball Multifloor. It certainly sounds like a very disappointing experience, and we regret that this was your initial experience with this product. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected].

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I ever owned, I can't believe I was wasting so much money in other brands that did not last a year. Bestbuy price was the best.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Strong suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: This is not really a multi floor vacuum. At times the vacuum is too strong and doesn't work on certain carpets. Could have been built stronger. For the price some of the parts feel weak. Pricy compared to Shark vacuums. Pros: Strong suction.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction, feels a little cheaper built than our previous Dyson but still a great vacuum. Definitely recommend this vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great cleaning power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. The canister is a breeze to remove and I could see the difference on hardwood floors that I had just run a lesser vacuum across.

    I would recommend this to a friend