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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Best vacuum I’ve owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dyson vacuum and the suction is amazing but for the price I would expect a retractable cord. Yes, I know this is picky but winding a cord and at times can get tangled is a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Been a great support during the moving in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product, initially had the product damaged at handle which made the process very bad. It got delayed for 2 weeks on my initial order. Later after finding the product was defective we were frustrated. Contacted Best Buy and they supported to provide another good one. Which delayed another 10 days. Finally the product has arrived and it was easy to fit and use if every subassembly is manufactured correct. We had good usage of dyson and helped our moving in easy.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Rakesh, this is Kelly with Dyson. Thank you for sharing your review. I'm sorry to hear of the very frustrating start you had when you initially purchased your Dyson Ball Multifloor. It certainly sounds like a very disappointing experience, and we regret that this was your initial experience with this product. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment! It has worked wonders for my time and my carpets. Also help reach ceiling areas to get the dust!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This vacuum sucks like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Dyson I have owned. The last was lasted me 10 years. I expect this one will too. Excellent suction, do not have to make multiple passes to pick up the dirt and debris.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Superb hair pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I wait so long to buy a Dyson? This is the best sweeper I have ever used. Lightweight and very easy to maneuver around the house and up the stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    The bestest vacuum cleaner I ever bought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never seen and felt my carpet so clean. Was weary about the price but when I saw it discounted I decided to take a chance and boy I’m happy I did.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Very good vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this vacuum hardly breaks suction. We have mostly laminate floors but when we transition to carpet, there is no slip. Picks up even heavier stuff without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Incredible suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery when I put it together...a lot of plastic. I have now been using it several months and the results are great. I am getting dirt up where I did not know I had dirt. :)

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    great sucktion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a serious cleaning minded person. It takes some thinking to put it together but then you can start cleaning. I forgot what my carpet color used to look like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form and function meet and deliver in a great vacuum cleans floors effortlessly easy access and storage of accessories. Makes housework cleaning almost fun!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has great sucking power. I vacuumed with my old vacuum and then the Dyson and the Dyson picked up sooooooo much more AFTER the old one went through.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum lives up to high reviews posted by other consumers. It definitely has strong suction as proven by waste canister. A little heavy in comparison to my old Oreck.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    A little heavy but with lots of power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a shark vacuum this one is a little heavy but has a lot of suction power. I just wish Dyson added headlights on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction, feels a little cheaper built than our previous Dyson but still a great vacuum. Definitely recommend this vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great sweeper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sweeper! Has great suction. Love the ball, makes getting close to furniture much easier & getting in corners and around furniture so much better

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sweeper. Second one I have had. First one I had for several years. A lot of use. Have a St. Bernard and this is great for dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Bang For your Buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always wanted to own one as we've heard great things about it. It was time to replace the old vac and glad we decided on this one. It was on sale, too.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Strong Suction Power

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a vacuum with strong suction power, this Dyson is what you need, although it doesn't work well in plush carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Dyson...powerful vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. I had the smaller version of this previously so the following are my only critiques: This vacuum emits a ton of heat from the ball area only after a few seconds of being turned on. It sounds like you are breaking it when you try to go from it standing upright to "vacuum mode". When upright and turned on, the vacuum is constantly sucking in air through the handle. Somewhat annoying. Overall...this thing is great, just a few things I would like to see enhanced or worked on.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Worthy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Ball went in deal of day and my Hoover and Bissel kept letting be down decided to make the investment and I have no regret! This vacuum is AMAZING

    I would recommend this to a friend