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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good Vacuum with good suction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is peforming well as my old dyson did. It has good suction and cleans the rug well. I recommend it but I wish it came with more attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Sucks too hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star for suction. 1 star for ease of use. Sucks too hard to use on medium pile rug. Doesn’t adjust high enough to use in rugs unless they are flat rugs. Won’t stay locked when off to roll away when done. This is VERY frustrating to me. I would have never thought I would dislike a vacuum because it sucks too hard. I wanted to return but didn’t-too much trouble. I will just have to use another one on my rug.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Vee, this is Kelly with Dyson. We're sorry to hear that in your use, the suction from the Ball Multifloor was too powerful for your flooring. Dyson ball upright vacuums - including Dyson Ball Multifloor, have an active base plate which self-adjusts to create optimal contact with every floor type. This reduces air leaks and retains more suction power at the cleaner head. Dyson cleaner heads have been designed to maintain optimal contact with flooring to help ensure the best performance across both hard floors and carpet. As a result, while we don't expect problems to occur and experiences can vary from home to home, some high pile carpets may fill in the cleaner head resulting in an airtight seal.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gotta love a dyson

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much easier to maneuver around chairs and other furniture It’s lightweight and powerful

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second addition to my Dyson Collection. Great for my hardwood floors and rugs. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum I’ve owned so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing and does the job perfectly. Getting on sale was perfect deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Powerful and lightweight.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and use. Easy to clean. Glad to get on special price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is excellent lots of suction and works great on any floor. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This vacuum picks up more fine dust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vacuumed with two new vacuums. The amount that this one picked up over the other was insane.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Super impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in awe of the power of this vacuum! If you aren’t careful it will eat up a small doormat in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    IMPRESSED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First dyson vacuum ever purchased I had never seen a vacuum cleaner like this, it picks up everything DIRT under DIRT. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! It takes a bit getting used to but it’s an excellent machine. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best there is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife decided to splurge on a highend vacuum cleaner, i wasnt fan of the price but after the first use, it did justify the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. Great on hard floors, I do not have carpet; however, works well for my entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner works better than any previous vacuum cleaner I had. It works great on both carpet and hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was a great deal and is perfect for my family. Has great suction and easy to maneuver. Excellent purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth strong, pulled smells and sand and we'll we've been using a less than acceptable vacuum. This new unit is a godsend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Bought as a Christmas gift and the recipient was thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never realized how great these things are. We had a top of the line Hoover but the dyson puts it to shame

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Just Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum does an amazing job at suctioning everything from the carpet and is extremely strong

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Super suction power !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING !! Nothing beats Dyson vacum cleaners !! This is a MUST for any house with carpeted rooms !

    I would recommend this to a friend