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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent suction and ease of use of the Ball Multi Floor HEPA Bagless Upright Vacuum, highlighting its strong performance on carpets and lightweight design. Positive feedback also focuses on the vacuum's power and cleaning capabilities. However, some customers noted that the vacuum can be noisy and that the cord length could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,269 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good suction, heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is well built, has good suction, works well. The only thing is its a bit heavy and takes a bit of muscle to control move.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still adjusting to this Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED my previous vacuum, but it finally gave out. I heard lots of great things about Dyson vacuums, and it was on a great deal so I went for it. I'm still learning, but my biggest issue is the sucking accessory. It's not the best, and you have to be further away from whatever you are aiming for. Frustrating. It does a nice job on the rest of my house, but it still won't reach as far underneath some items in my home. Guess I'll stick with it, but if I find a great deal on my previous vacuum I'm grabbing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson, it's great. The canister empties easily, and the ball engineering really maneuvers well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Sucks like a champ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum can go super deep and sucks all the hard to reach areas. 10/10 sucking skills.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our older Dyson Animal. It works very well to keep our house clean from two boxers! Slightly different than the older models, but works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Lightweight with an Intelligent Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vaccum is great. Lightweight with an intelligent design. I have only used it twice, waiting to see how it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and very handy. Don’t care for how it clicks up into place for standing on its own

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    dyson vaccuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not a light machine to push around but has geat suction power,only usued twice so far so hopefully it ives me many years service

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson ball vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good vacuum, picks up dust and dirt really well. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Dyson, great price, great service and great performance. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is the best! you would be amazed how much more a dyson will pick up after you have vacuumed with another vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction on this vacuum is great. It's important to note, however, that if you have a thick, dense rug/carpet, it is extremely difficult to use this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Dyson thorough cleaning of persian rugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the older model because I wanted the stength to clean persian rugs which this machine does, thorougly. I have Dyson vacuums for both my residences

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the pivoting ball

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccuum is the best vaccuum I have ever owned. It’s lightweight and the ball makes it turn so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great!!!! Wife hasn’t quit vacuuming since she got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like a Dyson vacuum. This one even better because of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson vacuums work very well and last. Price may be higher than others but I think in the long run, it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doesn't get any better than a Dyson!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the technology and performs to its advertisement. easy to maneuver and remarkably light.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Sucks everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great power, impressed, it picks all the fine dust from the carpet. this is after using my old vacuum cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Dyson Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum lasted two times and brush would stop working. Sent to Dyson and they upgraded to the next better model. Works almost too well. Had so much suction you could not push it around. The brush head would suck too hard against the carpet. Got online and other people had the same problem. Cut the ends of the rubber seal on brush head to release some suction. Works great now and easy to push around.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that after just two uses, you experienced trouble with the brush bar from your Ball Multifloor vacuum. Some machines, not just Dysons, may not be compatible with your carpeting - especially if it's a thicker or more plush pile. The air seal would be limited due to the suction power of the machine. We're sorry to hear that this was your experience, but am glad to know this was resolved.

      Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US