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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,851 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    awesome vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vaccum, can be heavy to manipulate around, but works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum because A) the wife loved our last dyson and B) it was on sale so we saved $200. It does everything it says it should. Has a little trouble on our shag rug but its about 1 1/2-2" thick. Other than that, it works flawlessly. Great design too. Major downside is the price, if you don't have money to splurge there are other good vacuums out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has definitely lived up to our expectations! We have been able to use a lot of the accessories that it came with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum. It is totally worth every penny. I have bought other less expensive vacuums but they are just not that good. They don't work as good as the dyson and they are not made to last any length of time. This dyson will be the last vacuum I buy for a very long time

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but we'll made. Works well. Heavy-duty but maneuvers well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, but the hose is difficult to use!! Easy to use vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase and great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made this purchase SO EASY for me. I went in with my son in his stroller and needed to purchase a vacuum on the spot. They got the one I needed down right away and even took it to my car. The price was even less than it was listed on the website. I felt like it was my lucky day.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very good suction power. A variety of tool sets and long hose.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is heavier than my 1st, works the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a lot of vacuums and this is by far my favorite! I have 2 husky’s and they shed so much during the summer this vacuum is the best when it comes to animals!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 4 out of 5 stars

    Good vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with lots of attachments I've never used. Thing is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros, I love the suction and really love the upholstery attachment.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great for dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for dog hair. Love the setting for wood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacuums

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Dyson product. I had a Kirby that lasted 25+ years. But, the Dyson pickups much better than the Kirby did in the past years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is a good vacuum with a high performance, but expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum. Does well with dog hair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two large inside dogs that are constantly shedding. The Dyson gets everything that's on the floor. Our previous vacuum was a Shark, and it could not handle the work load that we put this Dyson through.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Still Undecided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to be getting what I thought would be the best vacuum ever! I am still undecided. It is big, bulky and heavy. I still cannot find any instructions for the 10+ attachments even after calling Dyson . They suggested i "Google it." Have given serious thought to returning it!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hey there,

      Thanks for your review. Our Dyson Cinetic Big Ball is our full-size upright and you may be interested to know we also offer mid-size and compact machines to suit your needs. Sorry about the initial experience regarding your tool inquiry, we're keen to provide further clarification on the matter. Please feel free to contact us at [email protected] for further assistance.

      Best wishes,
      Dan
      Dyson Customer Service Dyson-EN_US

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Picks up pet hair well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, little too heavy for my wife so only gave 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson @ Best Buy - Was Best Customer Service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson products are always worth every penny paid. BEST BUY is literally THE absolute best place to buy products big or small. I will swear by BestBuys online (website) purchases and shipping/delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Awsome power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came home tried it cleaning surpassed my previous model

    I would recommend this to a friend