Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,851 reviews
  • Rated 5 out of 5 stars

    Great vacuum!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd cinetic ball Dyson and we love it. It comes with a lot of accessories. the hose is kind of weak but whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very easy and fun drone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased the Karma, I was very dissatisfied with that purchase and ended up with the Mavic Pro. It is very compact able and easy to use. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums you can buy. A little pricy but you get what you pay for. Picks up dog hair on any surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd Dyson vacuum the first one was about 12 years ago and it's still working great . So I didn't hesitate buying this vacuum and it is awesome I'm glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson excellence.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our seccond Dyson vacuume. The first one lasted 10yrs before my wife gave it away. Only vaccine to own. I like that this model does not have a filter to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccum for a veteran

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to run through vacuums all the time and nothing seems to work to my liking big thanks to best buy for their great selection i may have finally found the one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum when you have pets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is excellent, especially when you have to vacuum pet hair. It is easy to empty the canister.....I would definitely recommend any Dyson product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Just couldn’t get together.had to return to store. Very complex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Dyson's and this one is by far the best,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 15 yr old Dyson with this one about 6 months ago. Suction and maneuverability is better but gets clogged easier which is a pain especially since we have a lab and a GSD. Dealing with clogs every time I vacuum due to the mesh inside the canister. Hose and attachments are harder to manipulate. Quite surprised this is a Dyson because it’s just OK. Not what I am used to with owning other Dyson products. My Hubby reverts back to our old Dyson!!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. Thank you for writing your review on the Dyson Cinetic Big Ball Animal + Allergy Upright vacuum cleaner. I'm happy to hear you've been pleased with the suction and maneuverability this far in your use. Dyson Cinetic machines are our first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack.

      Dyson Cinetic vacuums feature hygienic bin emptying with just a push of a button. The bin of your vacuum will have a MAX fill line to indicate when it is full and time to empty. We generally will recommend emptying your bin by at least the top MAX line that the bin has. Also, the clear portion of your bin does remove for optional maintenance if desired. 

      We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    great suction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Dyson products anyway, so when my last vacuum cleaner seemed to be doing less than a good job, (after years of service) I wanted another of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you gotta splurge a little

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, easy to use and glides effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need head lamps for under bed, dark corners nite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson needs head lamps for the vacuum to see dust hair when vacuuming at evening time or nite time good light up to four feet distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 labradors and tons of hair to pick up. I'm always amazed how much dirt and hair this vacuum picks up each time we vacuum. GREAT If you have pets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect house warming gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin for her house hold. And trust me that she has fallen in love with and totally raves about it since she says it collects all the dust all over her home so she is totally happy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Dyson fan. This is my 3rd dyson vacuum over the course of about 10 years. I still have both previous vaccums but needed another one. Love Dyson!

    I would recommend this to a friend
  • Cons mentioned:
    Canister

    Rated 3 out of 5 stars

    DIsappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canister is way to small and doesn't empty easily. After a little use, hose does not go back into handle without a lot of effort. We miss our first Dyson.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Ben, this is Krystal with Dyson. The problem you have described is very unusual and we would value the opportunity to address this in more detail. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Never buying another brand!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful - light enough to maneuver - a dream to eliminate dog hair and allergens. Never owning another brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson. Great suction power and easy to maneuver around. Main head is clear so it doesn’t mark up the base board like other vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is A+ we used our first Dyson vacuum for 17 years. Can't be beat

    I would recommend this to a friend