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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,851 reviews
  • Rated 5 out of 5 stars

    Best vacuum I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, this is the best vacuum cleaner I have ever purchased. I don't see myself needing a new one for many, many years. The ball technology is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to maneuver and lightweight. always amazed at the amount of dust it grabs out of our carpets after only a week. Would recommend to anyone without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This think sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum now I know what all the buzz is about, we have three indoor pets and this thing is amazing at picking up pet hair.....strongly recommend!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dyson let me down

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dyson vacuums, but, I bought this and the vacuum head was broke when I turned it on the first time. Dyson has been a pain in the but to work with. I’ve never had problems with them until now. They won’t send me a new head now after paying over $700 for a darn vacuum. Would not recommend this sweeper unless you want to take your chances with Dyson not willing to work with you.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is David with Dyson. I'm sorry to hear you're having trouble with your Dyson Cinetic Big Ball™ Animal + Allergy upright vacuum. What you've described is very unusual, and we're keen to learn more about your experience to ensure that this can be looked into further. As a reminder, Dyson does back your new upright purchase with a free five year guarantee. While we don't expect problems to occur, we're certainly always happy to help, if ever needed. Please don't hesitate to contact us directly at askdysonus@dyson.com.

      Best wishes,

      David
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    The Best Home Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best vacuum I have ever used! Nothing compares to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Pickups more than a normal vacuum cleaner. Expensive, worth getting the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job with great warranty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best full sized vacuum we have ever owned. Had a problem with it and Dyson sent us a brand new replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fill up a container per room! I have 4 cats and the Dyson just does an amazing job at picking up all the dirt and fur!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for carpets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Cinetic does the job for our carpets, and picks up all our Golden Retriever fur with no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Dyson vacuums, and was finally able to purchase a new one (old one stayed with ex). It picks up everything and is easy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had many dyson ‘s over the years and would not buy any other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works so Good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum!! I have been wanting a Dyson for a couple of years but wasn't sure if they really were worth it. Definitely the best vacuum ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum and all the tools that go with it. Great for homes with pets and love not having to change a filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Suction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome vacuum cleaner! We didn't realize how much dirt we had in our carpets until using this machine. Assembling the machine was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson a Great Buy at BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson products are always a good investment because their ingenuity in design and systems are always ahead of the competition. A great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Animal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for cleaning up animal hair! Switches from hardwood to carpet effortlessly. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 2 out of 5 stars

    Not worth the money. I was very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, it is a good product but I don’t think I got the right one for my floors. It works absolutely great on my carpet and rug but I also have laminate and tile floors and it’s not very good on them. I was very disappointed to say the least. Or maybe it’s just my particular vacuum that doesn’t work like it’s supposed to. I don’t know but I’m definitely going to get with Dyson about it.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Laura, this is Kelly with Dyson. We're happy to hear that up until this point, you were so pleased with the performance of your Cinetic Big Ball Animal + Allergy on your carpeting. It's unusual to hear that you've experienced issues on bare flooring. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Really happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast getting up the hair from my three cattle dogs. The only reason it is not 5 stars is because the hose can be awfully clunky to maneuver in tighter spaces. Besides that wonderful vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great dyson product. Had to buy a new one because our previous dyson upright died after 9 years of constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded my ten year old dyson to this one due to the allergy option and it works amazing. It's also easier to maneuver than older versions.

    I would recommend this to a friend