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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,851 reviews
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    ***Outstanding Vacuum***

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've never bought a Dyson before, you should! They are one of the best vacuums on the market. I always thought they were a little too pricey, but after owning two of them in the last 11 years, they are worth every penny. If you've been thinking about buying one, hesitate no longer, just do it! You won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Great vacuum if you own a pet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dyson pet vacuum. It has great suction and leaves carpet soft. It lifts the carpet pile up where it is matted down from heavy traffic. The ball allows closer vacuuming underneath cabinets and furniture. I would recommend this vacuum to anyone who has pets. It also requires no future filter purchases.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    My new Cinetic Dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Dyson vacuum in the last 25 years. I also have other Dyson products because they are very well built and are unique. I decided to purchase a new Cinetic because of my allergy issues and this seems to help me even though I don't have pets. I passed my old vacuum to my daughter because she has pets and this replaced my original Dyson I gave her that was at least 25 years old and finally gave up. I believe in the Dyson products even when I purchased a very expensive name brand vacuum in 2018 which I haven't used because it is to heavy and hard to use. The Dyson is expensive but believe you get what you pay for and this is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    2nd Dyson purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dyson products and this purchase is no exception. My first Dyson was 10 years ago and when it started acting up, there was no question abt which one to buy. They are sturdy, powerful and worth the money. The ball feature is a great technique. Very easy to use. Will buy Dyson over any other vacuum in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using a Dyson animal vacuum for 10+ years since it was gifted to me (gently used). It’s still going, but as things can do over time, the hose was becoming brittle & cracking. I decided to replace it with new. It’s been difficult to find with the way things have been lately, but finally! Best Buy had the Cinetic Big Ball Animal in stock! It was more than I wanted to spend, but who knows when the others may be in stock?! As expected, it was worth every penny! We have 5 cats in the house & let me tell you, we have fur in abundance. This thing is amazing!!! I love the upholstery attachment too! I patched up the hose on the “experienced” Dyson & put it downstairs in the basement. It’s still going. These machines are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This unit has LOTS of suction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Dyson and we love it. We have 3 dogs and this unit takes care of all the hair whether on hardwood or carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Definitely Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson vacuum is a little bit better than the smaller one I had before. I absolutely love not washing any filters and the suction/power is awesome. The only downside is the weight of the vacuum which is slightly heavier than the smaller upright.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Better suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dyson vacuum and this one has even better suction than the first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It sucks in a really good way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found dirt we didn't know we had. Great product....easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Outstanding vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vaccum..... It is the best vaccum I've ever had. I can't explain how pleased I'am with this product

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    May not be worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great suction power, but turning on regular floors is difficult. The bin tends to fill up quickly...I think a Hoover for half the price might be sufficient for most people.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about spending this much on a vacuum, but after using it with pets around it exceeded my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up really well. Very easy to rid of trash. The only problem is it's heavy.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, a bit heavy for the misses to push around with the new carpet, but really a good cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alaskan Malamute owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google an Alaskan malamute. That's my dirty fur baby! This vacuum cleaner makes my living room look like "what dog?" People ask if he shredsheds because theres no fur in the rub! I love this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Best vacuum suction ever! Carpet looks new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great. Rolls around the floor super easy. Pulled up the carpet to look new again. Vacuumed with a Hoover animal vacuum first (one I replaced) and then pulled more debris up with the Dyson after. 5 year warranty...can’t pass up the sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Absolutely fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson (the first one is still running well, just not as perfectly, 14 years later).I have two Golden Retrievers that create a lot of fur...this machine is awesome...picks it up beautifully. It was different getting used to this ball style one, but it is great...they are well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Suction

    Rated 5 out of 5 stars

    Dyson sucks and its no joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever purchased. Comes with wide selection of attachments and vacuum is very powerful make sure all area rugs and small animals are out of the way when vacuuming. How to clean curtains and sliding screen doors.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson and an upgrade from the basic unit. Easy to use and useful attachment that make reaching items like ceiling fan blades to vacuum them and keep them clean and dust free

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a must for anyone who appreciates a clean floor. It is easy to use, clean and maintain.

    I would recommend this to a friend