Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,851 reviews
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Bissell Bagless pet vacuum for several years, I recently got the Dyson pet. There is a visible difference, also, I can get on the floor and play with my children without having itchy eyes or sneezing from the dander and dust left in the carpet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have is: you can see the cord will be awful and kink. It's stiff. I've had a Dyson DC 28 and a 25 from 2010 and the DC 28 had same cord. Didn't matter if you kept it stored wrapped around the vacuum as suggested. The cord kinked so bad, it had holes in covering exposing wires. This cord is the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and easy to manage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dyson is lightweight and easy to manage. I really appreciate the fact there are no bags to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bigger and better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No filters is awesome. We havent had it long enough to really say it is a better vacuum, but even if it is the same quality as the animal vacuum I would be satisfied. I am just very happy there are no more filters to clog up.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum really seems to work well with lots of suction. Hose seems to have enough suction but wish it was a little more. Kind of heavy so if you are taking it up and down stairs .

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Suction

    Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, still expensive though. It vacuums well, lots of suction and a horde of attachments. Impressed with the edge cleaning. It's very good, but it's not perfect (5 stars)

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Great suction, but poorly designed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the suction of this vacuum. It makes my carpets look amazing and I have a 200lb Saint Bernard who sheds like crazy! In the suction department - this vacuum is hands-down the BEST... BUT There are some things I hate about this vacuum that I feel should be addressed, since it is a nearly $600 piece of equipment... 1. The hose is terribly designed. Using it to get under things (or over things - fan blades) is a pain because of the 3-foot part that is not flexible- you have to be so far away from the upright part in order to prevent the hose from kinking. I'm scared it's going to bust open one of these times. It just doesn't make sense to me why it was designed that way... 2. It squeaks like crazy. I think it's the ball, but I can't really tell exactly WHAT is causing the squeaking. It's done it since the first time I used it. Very annoying. 3. The tank - every time I empty the tank, it's such a messy hassle. By just pushing the button to open the door to the tank, stuff stays lodged in there (and no, I'm not filling it more than the max line) - most times I have to completely take the outer tank off to get everything out.... which just doesn't make much sense. For a vacuum of this cost, I just think it could have been designed more practically and efficiently. It takes me twice the amount of time to vacuum with this thing because of these design flaws. *BUT I'm ok with it because my carpet looks great! (Even though I'm kind of cranky I spent so much on a vacuum that has so many design issues.... I'd still recommend Dyson for the suction alone, but I'd stick with the cheaper model and hope in years to come they fix these things and make them WORTH the money you spend.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dyson for a year and stopped working, had warranty so was able to just go get another one. But of course mine was no longer available new model came out so had to upgrade a little

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it !

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! glides like butter. I read some reviews about recent Dysons being hard to move across thick carpet. But that is not at all the case with this machine. I used in on several naps of carpet and hardwood floors too. It's all incredibly easy to use. If Dyson is reading this I only have 1 suggestion: Include a sheet explaining what each tool was intended for or at least name each one. My wife felt that would have been beneficial. You will also find a weird little snap-on holder designed to hold 2 tools onboard. Its not mentioned in the manual, but I found a review that happen to show what it is and how to install it. But overall I have no complaints and I'm so glad I went for the big-gun. Our last vacuum was Dyson and it was awesome for 17 years!! This year we decided its time to replace it even though it still "works" its not working as well as it used and the old one is no where near the performance of this new "Cinetic Big-Ball Animal". I would buy it again without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    I LIKE IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction of this vacuum is absolutely amazing and the lack of filter changing makes it a real winner. My one star beef is that it's heavier and less nimble than previous ball animals.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Suction

    Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all floors. Love all the attachments as well.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Ease of use

    Rated 5 out of 5 stars

    Great vaccuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccuum I've ever owned. Haven't found one thing I don't like about it yet. Cleans well, easy to use, lightweight, lots of attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Perfect vacumn cleaner for a large home.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a vacumn cleaner that was powerful and easy to use. This vacumn meets all of our cleaning needs from top to bottom of our home

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The Best Suction Ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Animal-Allergy Big Ball vacuum is the best! The best suction of any vacuum and the best warranty ever! 10 out of 10 stars!! You'll look at the dustbin after vacuuming and say "No Way! Our carpet was not that dirty!!", as this vacuum fills up fast! The best suction ever!! Best Buy beat every other price that we looked at.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Best vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I've seen. It has amazing suction and cleans better than the other Dyson's I've used. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    This is the Bomb...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog and cat and this vacuum picks up all the pet hair. A little heavy but it makes up with the awesome suction power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of dyson products and this vaccum does not disappoint! It is quiet, has excellent suction, and has a wide path. The only con is it is a little heavier than most vaccums.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction. Easy to clean. Lot of accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best All Around Vacuum Cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning other vacuum cleaners that were highly rated in past, I decided to try the Dyson product. So very happy I did, as it is the best in every way on all floor types! Don't hesitate to buy, you won't be sorry!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love this vacuum!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got me this because I asked for it for Christmas. Crazy aren't I? This is a very good vacuum. It picks up so much more than my old Dyson; I can't believe the difference and of course I'm going"eeeeuuuu" because it picks up a lot of dirt. I have two Pugs and they shed. This vacuum has no trouble getting all the dog hair. I did have to get used to the ball mechanism but it turns out it does make the vacuum much easier to maneuver. It comes with tons of tools; I had to go online to figure out what they were for!

    I would recommend this to a friend