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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,851 reviews
  • Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect. I am sure that will last few years until I have to buy a new model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had so many issues in the past with my vacuums, so I decided to give it a try. It's very good. I like how easy it is to clean out the dirt. My only complaint is that it's not great for thicker carpets, the wheels don't spin well. But for the thinner carpets and hardwood or tiles, it's great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work on plush carpet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our older animal Dyson from many years ago worked fine on our carpet. Unfortunately this one will stop the bristles from spinning after only a few feet of movement. Buyer beware if you have very plush carpet, this may not be the vacuum for you. We contacted Dyson and they suggested either to not rotate the bristles or to modify the unit to "remove seals." I did not feel comfortable about modifying a brand new expensive vacuum so returned it instead.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Joe with Dyson. Thank you for your review and your continued support. I am surprised to hear that your old machine worked fine but the new one does not. I understand you may have been in touch with our Helpline, however; we would like to learn more about your experience and want to help. Please email us directly at [email protected] and we will be in touch.

      Best wishes,

      Joe Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Vacuum is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 3300 sq ft home and I was a little worried about not buying a cordless vacuum, but the cord on this new vacuum is extra long. I only need to plug it in at a central location on each floor and it's perfect. The suction power is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best piece for equipment for a busy household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With pets and kids in the house, this is a miracle machine. My favorite feature is no filter and the powerful suction it has. Makes my continuous floor cleaning sessions faster and smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacuum ever! Completely worth every dollar spent. Perfect for people with pets.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    The Ultimate Carpet Companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one we are purchasing for upstairs level of our house. Carpet looks original. finds dirt /dust you did not know was there.

    I would recommend this to a friend
  • Cons mentioned:
    Canister

    Rated 4 out of 5 stars

    Nothing beats a Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I cannot imagine buying anything other than a Dydon product I preferred my old Dydon DC 17 Animal over this one. Although the lighter weight and easier movement is nice the canister is smaller and does not empty as easily. I also does not seem as though this one will hold up as well as my old one but time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Paying for the name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of buying vacuums having two dogs so I decided to buy this one it does pick up things and hair very well but it is poorly designed for attachments and just basic use. The handle feels cheap almost like it's going to break off every time you use it and it does not stand up on its own very well the attachments don't even get me started on those Dyson definitely is only focused on the suction that's for sure cuz it does suck

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal. I am pleased to hear you are satisfied with the suction.

      As for the quality, rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use. 
      You may view a short video of the testing process here:
      http://bit.ly/1HmQ7p8

      We would value the opportunity to learn more about your experience. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    World class vacuum!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome vacuum! Picked up alot more debris than the Purple animal dyson! Highly recommend to buy this one versus the purple animal dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson is GREAT! It really helps with all of the dog hair we have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great vac but cumbersome to handle and guide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up and turbo tool is excllent. However the vaccum is too hard to move left and right

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum for animal lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson vacuum works super great. I have four dogs in my house and this vacuum takes care of all the hair they leave everywhere. I love the extension hose on it too, it reaches in places I couldn't get to with my other vacuum. Love my dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuumn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuumn, it has cut down on the dust and dog hair significantly in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dysons are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had one for 15 yrs. Decided to buy another. Like the new design.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the suction on this vacuum. We vacuum weekly regardless, however took it upstairs after purchase to use for the first time--filled 1.5 cannisters of stuff. Makes us want to get rid of our cushion carpet that was just put in 2 years ago. Not giving 5 stars because the tilt feature to stand is sketchy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality of products. Definitely will be back for more products soon

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I have ever owned. I was shocked at how much more it pulled out of the carpet than other vacuums. With animals and children running around, I need a serious vacuum that thoroughly cleans. This one definitely fits the bill!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We love the attachments. The swivel ball quickly gets hot to the touch, but we imagine it must be safe, as the vacuum seems to be fine. We wonder about the plastic tubing and the plastic in general, though, and whether it will hold up. Time will tell, we suppose. Again, so far so good. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    If this product had a remote-it'd be perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson's best vacuum yet! I love that the extension easily moves an doesn't make the vacuum fall on you when you use it...like the older model I had. The extension is muc more flexible and versatile and the attachements are awesome!!! Nice job Dyson.

    I would recommend this to a friend