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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,851 reviews
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Awesome for the allergy suffering pet owner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Dyson family of vacuums has done it again. The number of attachments is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent vacuum cleaner, especially for old folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and responsive, excellent cleaning, easy to empty the trash. Ideal for a family with long-haired dogs.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    An animal of a vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner has a 5 year warranty. A little pricy but if it's within your budget, it's worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Worst Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST and HIGHEST priced vacuum I’ve ever purchased. I highly advise DO NOT BUY one would not recommend to anyone . We had it about a year for Residencial use only and it’s already in the shop. Last thing is it lived up to being a vacuum it SUCKED.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Sylvia, this is Kelly with Dyson. We're sorry to see from your review here that you're having difficulty with your Cinetic Big Ball Animal + Allergy. While I'm not exactly certain from your review here of the issue you're presently having, we'd like to remind you that you do have a five-year guarantee on your machine, when it's purchased direct for via an authorized retailer, and we are always happy to provide diagnostic troubleshooting support via email, live chat or phone. We would welcome the opportunity to go over your vacuum more in-depth with you, and help to make sure it's performing as it should. Please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best vacuum I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dyson has so many features and attachments. It has superb vacuuming of my floors. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many of vacuums before but this one seems to be the best it outlasted other ones that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been put off by Dyson due to its price tag. After it went on sale and the old bissell finally died decided to give a dyson a try. So far after 2 months its been great! I was really surprised to see how much it picked up considering we vacuum the house every couple days. After first go through I felt kinda embarrassed from all the animal hair it managed to suck up. Would definitely recommend and Dyson has me sold after this experience.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was expecting it to be! This is my second Dyson product and I have no complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson SUCKS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson SUCKS! And isn't that what you want it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the turbo brush attachment. Sucks up pet hair better than my traditional Dyson. This is my 3rd Dyson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Vacs Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Dyson vacuum that I've owned and they just keep getting better and better. The only reason I replace them is that careless users break key parts through excessive hard use. With multiple indoor cats this is the machine that you need. The spinning brush attachment works especially well for taking fur off of furniture and the "big ball" makes pushing the vacuum around a breeze. Cat hair beware the Dyson Animal!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Quaity!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the best vacuum technology you can buy and it is outstanding on performance.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccumm has been nothing but wonderful! The suction is absolutely the best I have ever used

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Not bad.. but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad.. but on the heavier side, and the attachments have to be stored away in bag, as they cannot be attached to the vacuum, if not in use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Still going strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought back In 2017 and this vac is still going strong. Easy to clean and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love this Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Dyson I owned best Vacuum ever. Would recommend to anyone. Worth the extra price. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best sweeper ever. I have numerous pets and would be lost without my Dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love my dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine does get stuck if you suck up a lot of big stuff. But I'll love it for the carpets

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Great as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is well worth the cost. I comes with various attachments so it can be used almost anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner! Incredible how much it picks up.

    I would recommend this to a friend