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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,851 reviews
  • Rated 5 out of 5 stars

    must buy as an upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok i had an original dyson that was still going strong is now my garage only vacuum lol. this new guy is great and love the fact that there is no filter to clean. must buy as an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vaccum picks up stuff you dont see. Great on all surfaces, wood, tile carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum & works great on dog hair. My dog sheds a ton & this vacuum has no problem picking any of it up. Not a fan of how the hose extension stores on the vacuum and I also prefer a retractable chord, but these are not real issues of concern for me. But if you have an animal or not, this vacuum is great for on carpet use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson Confirms This is Not For Shag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having installed new carpet in the master bedroom which is a medium shag carpet, the Dyson rotor kept locking up, called Dyson Customer Service and was advised that the suction is too much for shags and to use the carpet tool attachment. Will keep the vacuum as the rest of the home is hard wood and short carpet. Do not drill holes in your vacuum as some owners have done to use it on shag carpets!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks like nothing I've ever had suck before. Whee!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Amazing performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not beleive how well it cleaned my old carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have ever had! The suction power is great!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best vacuum out there. Great for homes w pets.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Dancer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job cleaning floors and carpet as we have2 cats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I have owned. Powerful and almost silent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! Best one of the Dysons I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum has every tool imaginable and works so well!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great for homes with pets!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson upright vacuum. It works great on pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and results. No issues cleaning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy loyal customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a return Dyson customer, we are once again please with the performance. The online Best Buy process was very easy and it was quickly delivered curbside when we arrived at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good power and suction! Happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dyson. It's the best one! Very powerful

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing!every house should have one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum it goes from my carpet to my hardwood no problems the longer cord gives me more freedom to clean everywhere down stairs before I have to turn off and unplug. I would recommend this to anyone that carpet and pets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one becaucse I have a previous version about 5 years old and it was starting to lose suction, needed belts replaced and filter needs cleaning. this sounded great as there would be less maintenance. The suction is great, I love it. But now there is no where to hook the cord. I have to hold it in my hand so it stays out of the way. It is also very cheaply made. For the price I paid and with previous model experience I expected better quality. When I stand it up half the time it falls right back down. It usually takes 2 attempts to keep it upright. Also removing the hose has become more complex. I also would like to have been able to keep the attachments I use most often connected to the vacuum itself instead of having to carry around a bag. Also when it is in an upright position it is harder to move around when I want to take it to another room. With the old one I would tilt it back and roll it over. This one tends to go in the vacuuming position and takes 2 or 3 tries for me to tilt back to roll on the back wheels, which by the way are not very good. They should be rubber not cheap plastic. So far the only thing I like about it is the suction.

    No, I would not recommend this to a friend