Customer Ratings & Reviews

does a great job of picking up dirt and cleaning the house. However within 1.5 yrs of owning it, it shorted out. Smoke coming from the housing unit. Plugging it back in 2 days later shorted our circuit and tripped the breaker. Dyson should definitely look into their quality control. Got it replaced a few days back through bestbuy.

I bought this one becaucse I have a previous version about 5 years old and it was starting to lose suction, needed belts replaced and filter needs cleaning. this sounded great as there would be less maintenance. The suction is great, I love it. But now there is no where to hook the cord. I have to hold it in my hand so it stays out of the way. It is also very cheaply made. For the price I paid and with previous model experience I expected better quality. When I stand it up half the time it falls right back down. It usually takes 2 attempts to keep it upright. Also removing the hose has become more complex. I also would like to have been able to keep the attachments I use most often connected to the vacuum itself instead of having to carry around a bag. Also when it is in an upright position it is harder to move around when I want to take it to another room. With the old one I would tilt it back and roll it over. This one tends to go in the vacuuming position and takes 2 or 3 tries for me to tilt back to roll on the back wheels, which by the way are not very good. They should be rubber not cheap plastic. So far the only thing I like about it is the suction.

Would have given 5 stars if the vacuum attachment clipped onto the vacuum itself., instead of having to put them in canvas bag ( that’s usually in the other room) that comes with the vacuum, and if the bag at least have a Velcro closure so attachments didn’t fall out.

I love this vacuum and would highly recommend it to any one who's in the market for a vacuum

Does an excellent job on both carpet and bare floors

Love this Vacuum! Would highly recommend to all!!!

Cleans better then any other vaccum we have owned.

I appreciate how it works on both floor and carpet!

This is the second Dyson that I have purchased. The first one is over 10 years old and still works flawlessly. My wife wanted a second vacuum for upstairs. She was tired of moving the first one up and down the stairs (first world problem ;-) ). I would not hesitate to buy a Dyson product. They are worth the price.

Awesome vacuum!! I love it!!!!! You won't be sorry!

This is my second one in 20 years and I upgraded. I would have preferred more the tools to be on-board but the stair attachment is an added bonus. I would however suggest that Best Buy not sell a display model in box, as it has extra stickers all over the canister and I question if the display version is the same as a non-display unit. You might want to check in the box first.

This is my 3rd Dyson & they keep getting better. .

I have never been so excited about a vacuum cleaner! This one is awesome and so easy to empty the bin. I love never having to replace bags!!! I hate dealing with the inevitable puff of dust everywhere. It's even easy to get the hair out of the rotary brush (I have waist length hair)!!!

Our Dyson Animal broke after many years of use, so we looked to replace it with another Dyson. The design has evolved and improved over time. This new vacuum is even easier to use and has much more cleaning power. The multiple accessory tools are a bonus.

Bought this to replace a Shark that had lost suction. First time using it, I could only clean one room from all the dust, dirt and pet hair from the carpet. After vacuuming the room, the carpet felt softer under my feet

We've had Dyson Vacuums before, so my expection was high. Since we had to replace an old one, we thought we'd try the upgrade with the enhanced allergy / pet features. Honestly not sure what that's delivering, but the overall cleaning power is awesome. Disgusting what it pulls from the carpet :)

This vacuum is the best one I have ever used. By no means do I think a $400+ vacuum is for everyone. However, those who are interested, look no further. It is ideal for multi-surface homes. We have an Australian shepherd, and this thing sucks up all of her hair. This will be our favorite appliance for many years.

Our old Dyson stopped working, and based on my wife's insistence we bought a Shark Professional Rotator, since many people claimed it worked as well or better than Dyson. I returned the Shark after one use and went back to a Dyson. The difference in quality and performance is well worth the extra money.

I can't believe how much this picks up! We also have the Dyson 10 vacuum. When we got it, we thought it was amazing and this one out does it too. We have only bought sharks in the past and was happy with them until we experienced Dyson...

We desperately needed a new vacuum with our pets. I did not realize how much dirt and pet hair we were living with until this vacuum picked it all up. This vacuum is amazing and I love all the handy attachments that come with it.