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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,851 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is best, hands-down. Bought this item to replace older model and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top quality product with a variety of tools to make cleaning easier. This Dyson replaced a top-rated Hoover that broke twice in 8 months. I tried to take a short cut and paid for it. Dyson means quality, durability and long-lasting. This is my 3rd Dyson and each has consistently outperformed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A great vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job. Easy maintenance. Only problem it is a little heavy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This picked up the cat hair that the other vacuum left behind. Easy to empty bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum for pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was certainly impressed with this vacuum from day one. It was easy to put together and I couldn't wait to clean. Which is something if you know me. The amount of pet hair it got out of my carpet amazed me. I had no idea my other vacuum wasn't picking it up. It made my house smell less like dog too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum but feels cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum but I don’t love that it’s made almost entirely of plastic. It feels cheap—when it is absolutely not cheap. That being said, I have a Golden Retriever and this vacuum makes easy work of getting all that hair out of the rugs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't put it together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to be everything it was supposed to be but the directions both pictures and written are confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good out of box and got on sale at 40% off. Does everything advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Very good cleaner... but wow the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure it is worth the extra cash.... but it does a great job so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really gets up the dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have large long hair dogs and once we started using the Dyson all the hair and dander was pulled out of the carpeting. No more pet odor from the carpet. Does a great job on tile floors as well. Very pleased with performance and ease of cleaning the brushes and emptying the canister.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dyson user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dyson vacuum. It is easy to maneuver and keep clean, after ever use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum, the only complaint I have is the handle seems cheep. The left side as your sweeping squish’s like it’s broke but not all the way or glue that broke free idk. Other than that it’s way better than my old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Imma Dyson girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about my Dyson. Have 3 cats and severe allergies to them and vacuum all the time. Now I actually like vacuuming and the amount of hair and debris it targets is astounding. Yes I have to empty the receptive often but it's only because of the amount its picking up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has definitely lived up to our expectations! We have been able to use a lot of the accessories that it came with.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    efficient, but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great vacuum, just heavy. But it definitely gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing really sucks up the dirt from the carpet and floors!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Bad Dyson

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor died after 2 years. Attachments are a pain to carry around in a bag they provide. No release button so often times the vacuum will crash to the floor from an upright position. Really disappointed and wish I would have stayed with my old Dyson that had attachments I could keep on the vacuum and a foot lever that let me decide when I want to travel with the vacuum wheels or drop the ball. The one thing I can say I do love about this model is the awesome suction it had when I first bought it. It would suck every particle in existence, now its just ok 2 years later.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Ryan, this is Kelly with Dyson. I am sorry to read your review and learn that the motor has died on your Cinetic Big Ball Animal + Allergy. This is certainly not something that we would ever expect to hear, and it's a very unusual occurrence. This vacuum, as with our entire current line-up of uprights, features a quick recline feature. This will avoid the need for pedals or stepping on the front of the machine as with our non-ball models. Rolling the unit around from room to room is recommended to be done with the ball instead of the stabilizer wheels on the back of the ball. You can then put the unit upright once you are done with cleaning and for storage. However, if you are having trouble locking the machine upright after cleaning, your machine would not be performing as designed.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a lot of vacuums and this is by far my favorite! I have 2 husky’s and they shed so much during the summer this vacuum is the best when it comes to animals!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as our old shown, but still does a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 10+ year old Dyson animal. Still worked but wasn't a ball and wanted one! Happy with the purchase. Had tried a similar Shark and didn't think it was good and put it in our camper. Now thinking of putting the old Dyson in that and fixing the Shark away. Will never try another brand again!

    I would recommend this to a friend