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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,851 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Love the vacuum cleaner!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think best suction!!!! Picks up everything and anything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all dyson products I love this vacuum easy to assemble great work on my rugs and floors what else can we say its dyson worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Like older model better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dyson animal finally stopped working after 13 years. Liked it so got the newest version. Cord is shorter, bin not easy to empty and handle for attachments is not user friendly. Does have good suction though. Sometimes new and improved is not worth it

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal. I am pleased to hear you are satisfied with the suction. However, I am sorry to hear about the concerns with the bin and attachments. Neither should be difficult to use.

      We would value the opportunity to address this in more detail and want to ensure your vacuum is working as intended. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace our first dyson they we bought 18 years ago. With dogs that Shed a lot it gets a real work out. This new one really cleans up the fur and dirt. I would highly recommend this machine.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great vacuum a little heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up all the dog hair but the vacuum is a little heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pet Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved the Dyson vacuum. I have a very large dog and it’s a great pet vacuum. We just love it. Our other Dyson was on its last leg after 15 plus years so we upgraded to this vacuum. Well worth the money. Definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable vacuum. My household has allergies and this has kept our dust and dog hair allergies from going crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum once you get the hang of it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful vacuum cleaner for pet owners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaner does an amazing job of picking up my dog and cat’s hair. My old vacuum sure didn’t. I used my Dyson after my old one . That really proved to me that I made a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuums are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th dyson vacuum. They are great. Will continue to by from Best Buy. Great merchandise and service.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for carpet and tile floors. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dyson Cinetic Big Ball Animal and Allergy Bagless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific vacuum. The filters within the ball need to be replaced at least once a year. Do not store near anything damp like sinks or washing machines as the moisture holds in the filter and smells after awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Super vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the rugs like no other vacuum I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pick up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price at the time and efficient shipping, love the pick up ability and no filters to be concerned about, pricey but 5 year warranty and quality service make a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, like the commercials say, it sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three dogs and two cats... So pet hair is always an issue. While this isn't perfect and doesn't leave the floors completely hair free, it does a great job limiting what the carpet holds onto. It's superb at typical floor cleaning as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty from company. Amazing machine that gives you all the tools needed to clean anything. Every time I use it I am amazed by how much it picks up!!! Only thing I worry about is it gets a little hot sometimes. Best vacuum I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job like it says!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum cleaner. Definitely worth the money. Picks up all my dog’s hair and does help with my allergies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after going thru 3-4 vacuums over the past couple years thought it would be better to just spend the extra money and get a dyson. I have a child two cats and a dog and this vacuum takes care of it all! from dirt to fur and everything in between.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 3 out of 5 stars

    Light weight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is light weight and easy to maneuver. So far it is doing a great job on the carpet but using the detachable hose can be difficult because the vacuum tips over, or maybe the hose is still brand new stiff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful vacuum. It worked very well. Be aware though, the red button to release the dust holder from the vacuum also releases the bottom to dump the dust. Just don’t push too hard when taking it off the vacuum

    I would recommend this to a friend