Customer Ratings & Reviews
- Model:
- 206031-01
- |
- SKU:
- 2500098
Customer reviews
Rating 4.6 out of 5 stars with 2851 reviews
(2,851 customer reviews)Rating by feature
- Cleaning Quality4.3
Rating 4.3 out of 5 stars
- Maneuverability4.3
Rating 4.3 out of 5 stars
- Ease of Assembly4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't have a pet at the moment but we are planning on getting one so I don't know how effective it is with animal hair but with my hair alone is amazing! I love how I can take it apart and clean it. Picks up everything it's path!
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friend- Pros mentioned:Suction
Rated 1 out of 5 stars
Really Wanted to Like it but I got shafted
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because my Shark vacuum died, it was really old, and heard fantastic things about Dyson and this vacuum. I've given this roughly 8 months of trying and finally just gave up on it. The assembly had quite a few parts but was relatively easy. I didn't like the fact the top of the handle had a vent and had suction so while I was using it, I found my clothing would constantly be sucked in it. The extender wand is a mult-step process where you lift a flap on the top vent, grab the shaft then release the button on the hose to "unlock" the shaft so you could clean next to baseboards and in corners. I could've overlooked all of these minor inconveniences however when it came to actual vaccuming I was less than amused. This could be just my household but I would need to vacuum things the size of cheerios and the gate on it was so low that it would just push it around. The suction was good on carpets but if you need to use it on a hard floor, forget it, it just pushes it around or doesn't pick it up. I have major buyers remorse on this product and won't plan to buy any Dyson related vacuums in the near future.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you're not having a better experience with your Cinetic Big Ball Animal + Allergy upright. When your vacuum is in the upright position, you will feel suction from the top of the wand when the machine is on. This ensures you can use the wand/hose with the included attachments. When the vacuum is reclined, suction will changeover to the head of the machine, and can no longer be felt through the top of the wand handle. If you're having suction issues, please feel free to get in touch with us directly at askdysonUS@dyson.com. We're keen on providing you with troubleshooting support.
Best wishes,
Kelly
Dyson Customer Support
Rated 5 out of 5 stars
Having time to rest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile and very amazing quick durable cleanups as a bachelor and a father of four pit bulls I recommend this vacuum highly
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 4 out of 5 stars
Great Vacuum! Still expensive for a vacuum.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Dyson and have had their vacuums for years. Great quality and they work well. Only reason not a 5 star review is because they are still very expensive and I don't believe I'm getting $300 in value over competitors products.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 5 out of 5 stars
BEST Vacuum you can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum on the market, worth the expense and they have great customer service.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 5 out of 5 stars
The only vacuum you'll ever need!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had many vacuum's and this is the best by far. No bags, no filters very little upkeep! Well worth the investment. The only vacuum that I think comes close is "Electrolux" and I'm not sure there even in business any more.
I would recommend this to a friendRated 5 out of 5 stars
Dyson Allergy Upright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works way better than the cordless version. I have the cordless one and I was astounded by how much more pet dander this picked up.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 3 out of 5 stars
Clogs easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have pets... with hair... not just dander. Stay away.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal + Allergy. I am sorry to hear you are less than satisfied with the vacuums performance and would value the opportunity to address these concerns in more detail. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
- Pros mentioned:Carpet cleaning
Rated 3 out of 5 stars
Good product but not perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We expected this vacuum to clean all the dog hair in my house. It did much better job comparing to other vacuums I have ever tried but still didn't get all hair clean. So I d say it's probably best product in Market but it's not perfect.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi, this is Aimee with Dyson. I am happy to hear you are pleased with the overall performance of the Cinetic Big Ball Animal. This machine, when purchased new and from an authorized Dyson retailer, will include a 5 year Dyson warranty. We would like to hear from you, and ensure your Cinetic upright is operating as intended. Please reach out to us by emailing [email protected], including your contact details, and we will be glad to help. Best Wishes, Aimee
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement.our prior one started giving us some minor issues and broughtvitvin for service. Because of warranty and total tech free replacement no questions asked.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt the best vacuum I have ever owned. Picks up the hair from my constantly shedding yellow lab like it was never there. Super easy to empty and great not having a bag to change. Worth every penny.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Cinetic Big Ball Animal + Allergy Upright Vacuum. It cleans up great after our grand dog daughter.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 3 out of 5 stars
Dyson Cinetic
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power, just wish you could manually adjust the height of the rollers. Tough to use on longer styles of carpet.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Patrick, this is Kelly with Dyson. I can confirm that the cleanerhead on your Cinetic Big Ball Animal+Allergy is self adjusting, to automatically raise and lower to seal in suction across all floor surfaces. If you're having any issues with your machine, we're keen to help. Feel free to touch base via email at askdysonUS@dyson.com for assistance.
Best wishes,
Kelly
Dyson Customer Support
Rated 5 out of 5 stars
Worth the $$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is fantastic. Is it expensive? Yes. But my last dyson lasted just over 12 years. Do the math! The other uprights seem to last so much less. You won't be disappointed!
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 5 out of 5 stars
Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum cleaner. Heavy duty yet very maneuverable. Lots of accessories for different type of jobs.
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 4 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really use this vacuum yet. I have only tried it one time at a small area and I like it. I wish I could rate it at 5 stars I have a project going on and I don't want to use it until I replace the carpet so in the future I will probably be able to give more appreciation.
I would recommend this to a friend- Cons mentioned:Weight
Rated 2 out of 5 stars
Heavy and unstable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed . I bought this model after my other Dyson of 11 years died. Very heavy and falls over a lot. I don't think it picks up like my old one. Won't even pick up pet food or popcorn kernels. You have to lift the vacuum and set it right down on top of them to get them to be sucked up. Overall I'm not impressed with my newer Dyson. But I'll keep it till she dies and will probably buy a shark cuz that's what all of my friends and family swear by.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson Cinetic Big Ball Animal Upright. Dyson Cinetic machines are our first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack. Cinetic units also feature ball technology, with a central steering mechanism, for greater control and no awkward moves.
The issues you are having with the vacuum falling over and lack of suction power sound rather unusual, and we would value the opportunity to go over your machine with you to make sure that it's performing as intended. Please feel free to to reach out to [email protected]. We are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
Rated 5 out of 5 stars
Best thing since sliced bread.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job on my carpets. Amazing. I have 3 furbabies. Never realized how much better this vacuum cleans compared to my other one. Love it
This review is from Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum - Iron/Nickel
I would recommend this to a friendRated 5 out of 5 stars
Went from a Dyson to a Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Dyson. I purchased a Dyson about 7 years ago and it's still working today but I decided to get a new vacuum because my daughter needed a vacuum. I will give her the older one and I'll use the new.
I would recommend this to a friendRated 5 out of 5 stars
Works wonders.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this for my mother after she had her dyson previous dyson for over 10 years. She absolutely loves this and it does a fantastic job in her house. They have two dogs and it picks up there hair easily.
I would recommend this to a friend








