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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,851 reviews
  • Rated 5 out of 5 stars

    Great Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums you can buy. A little pricy but you get what you pay for. Picks up dog hair on any surface.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maintenance free? False advertise!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think before you buy. How come Dyson did not get sued for this false“lifetime free of maintenance advertisement”? For this specific allergy model there are two HEPA Filters located on each side of the ball and definitely will catch dust over time. Guess what, each filter cost 30+ dollars to replace...dang when I realize the cost of ownership it was too late to return. I have serious allergy to dust and when I dump the can It is a TOTAL NIGHTMARE for me. I was taking a close look tonight and I found the rubber tube connect the body to the can is so flimsy and can leak, see picture... the overall design is cheap feeling..my goodness I though I’d be getting something more robust for the bucks I dropped for this thing. First time use I loved it, now I heated it because the maintenance you need to put on it to keep it working normally.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Albert, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal + Allergy. I am sorry to hear about the confusion with the filters. As with any vacuum, maintenance is required. Dyson's are no different. As outlined in the user guide, regular maintenance is needed to ensure your machine remains working as intended. The filters in this model however, shouldn't need to be replaced as they are designed to last the life of the machine with the proper care.

      Also, please rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use. 


      You may view a short video of the testing process here:
      http://bit.ly/1HmQ7p8

      We would value the opportunity to learn more about your experience and address any questions and/or concerns you may have in more detail. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best Vacumn on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 big labs, they shed all the time and are house dogs! I fill a canister on every room vacuumed. My carpet looks like brand new, it really cleans deep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very easy and fun drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased the Karma, I was very dissatisfied with that purchase and ended up with the Mavic Pro. It is very compact able and easy to use. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Dyson's and this one is by far the best,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you gotta splurge a little

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, easy to use and glides effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson excellence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our seccond Dyson vacuume. The first one lasted 10yrs before my wife gave it away. Only vaccine to own. I like that this model does not have a filter to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd Dyson vacuum the first one was about 12 years ago and it's still working great . So I didn't hesitate buying this vacuum and it is awesome I'm glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccum for a veteran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to run through vacuums all the time and nothing seems to work to my liking big thanks to best buy for their great selection i may have finally found the one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum when you have pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is excellent, especially when you have to vacuum pet hair. It is easy to empty the canister.....I would definitely recommend any Dyson product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is A+ we used our first Dyson vacuum for 17 years. Can't be beat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 15 yr old Dyson with this one about 6 months ago. Suction and maneuverability is better but gets clogged easier which is a pain especially since we have a lab and a GSD. Dealing with clogs every time I vacuum due to the mesh inside the canister. Hose and attachments are harder to manipulate. Quite surprised this is a Dyson because it’s just OK. Not what I am used to with owning other Dyson products. My Hubby reverts back to our old Dyson!!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. Thank you for writing your review on the Dyson Cinetic Big Ball Animal + Allergy Upright vacuum cleaner. I'm happy to hear you've been pleased with the suction and maneuverability this far in your use. Dyson Cinetic machines are our first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack.

      Dyson Cinetic vacuums feature hygienic bin emptying with just a push of a button. The bin of your vacuum will have a MAX fill line to indicate when it is full and time to empty. We generally will recommend emptying your bin by at least the top MAX line that the bin has. Also, the clear portion of your bin does remove for optional maintenance if desired. 

      We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    The Best Home Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best vacuum I have ever used! Nothing compares to it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dyson let me down

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dyson vacuums, but, I bought this and the vacuum head was broke when I turned it on the first time. Dyson has been a pain in the but to work with. I’ve never had problems with them until now. They won’t send me a new head now after paying over $700 for a darn vacuum. Would not recommend this sweeper unless you want to take your chances with Dyson not willing to work with you.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is David with Dyson. I'm sorry to hear you're having trouble with your Dyson Cinetic Big Ball™ Animal + Allergy upright vacuum. What you've described is very unusual, and we're keen to learn more about your experience to ensure that this can be looked into further. As a reminder, Dyson does back your new upright purchase with a free five year guarantee. While we don't expect problems to occur, we're certainly always happy to help, if ever needed. Please don't hesitate to contact us directly at askdysonus@dyson.com.

      Best wishes,

      David
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Dyson products anyway, so when my last vacuum cleaner seemed to be doing less than a good job, (after years of service) I wanted another of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need head lamps for under bed, dark corners nite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson needs head lamps for the vacuum to see dust hair when vacuuming at evening time or nite time good light up to four feet distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had many dyson ‘s over the years and would not buy any other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buying another brand!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful - light enough to maneuver - a dream to eliminate dog hair and allergens. Never owning another brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 labradors and tons of hair to pick up. I'm always amazed how much dirt and hair this vacuum picks up each time we vacuum. GREAT If you have pets!

    I would recommend this to a friend
  • Cons mentioned:
    Canister

    Rated 3 out of 5 stars

    DIsappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canister is way to small and doesn't empty easily. After a little use, hose does not go back into handle without a lot of effort. We miss our first Dyson.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Ben, this is Krystal with Dyson. The problem you have described is very unusual and we would value the opportunity to address this in more detail. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US