Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $419.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,851 reviews
  • Rated 5 out of 5 stars

    Best vacuum cleaner out there!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum cleaner. Does a great job getting everything out of the carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dyson

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great dyson product. Had to buy a new one because our previous dyson upright died after 9 years of constant use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast getting up the hair from my three cattle dogs. The only reason it is not 5 stars is because the hose can be awfully clunky to maneuver in tighter spaces. Besides that wonderful vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded my ten year old dyson to this one due to the allergy option and it works amazing. It's also easier to maneuver than older versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for pet dander and dog hair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Dyson! I have 2 dogs with some shedding, but lots of dander from them being outdoors. I even notice less dust on tables, and furniture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time I am using a dyson brand.... love it. The only reason I give 4 stars is because it takes a little getting used to. There are more parts than usual to use the hose to vacuum stairs and couches.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Dyson vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy but overall very good vacuum. Tubing is very cheap expect to replace shortly.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. The Dyson Cinetic is a heavier machine; one thing that you may notice, however, is the brush bar of your machine may help to move the machine along the carpet due to the natural rotation of the brush bar. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. We tried it on a freshly vacuumed floor and it found dirt that the other brand couldn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had dyson vacuum in the past, works great especially if you have allergies. This is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have pet's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome , use it daily , I have pet's and gets the pet's hair better than all the other vacuums . Don't waste your money on other vacuum's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've ever owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have went through many different models and brands and I must say that this one is definitely and by far the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 in my book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Replaced a shark, will never look back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. I haven't had to stay switching or maintaining this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still amazing quality to get the job done.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this vacuum. My only con would be that they could've used a better/stronger material instead of the plastic used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs like a tank

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last dyson 20+ years hoping this one lasts that long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read the customer reviews and did some market research as well. The main sEllington point for me was the "no filter" aspect, the price point is still a bit high, but overall the product is pretry great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have purchased this in the beginning. Don't waste your money on other vacuums that will need replaced in a few years anyway d/t loss of suction.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Suction

    Rated 5 out of 5 stars

    Amazing!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dyson on black Friday, for a great price. I have a Dyson DC17 Animal, which is an amazing vacuum but it is getting old and not nearly as versatile as newer vacuums. I purchased a major competitor of Dyson's and while it is a good machine, it just isn't as powerful as my Dyson. My grandmother bough another competitor of Dyson's on Black Friday, and it was also a good machine but still not as powerful as my older Dyson is. After using both of the competitors, one of them for over a year, I decided I wanted another Dyson. Let me start with one word, WOW! This Dyson has a lot more pros than cons. First the machine is extremely maneuverable, even better than the other two vacuums I used that also have a steerable cleaning head. Two, the suction power of this new Dyson is incredible. You can hear and feel just how much air this machine is moving. Three, the new Dyson has a great cleaning head, you can feel it vibrating the carpet and it leaves a beautiful cleaning path. Something I noticed, after buying this vacuum, was there is no longer a sole plate on the bottom which means when you vacuum you are cleaning the entire area, instead of just where the brush hits. Four, this machine comes with a lot of great attachments that none of the competitors offered standard when purchasing the vacuum. I was able to vacuum the ceiling fans, mattresses, curtains, car, between the dryer and washer, air conditioner vents, couches, stairs, and even above the cabinets without a problem. You definitely want to pay the extra money and get this model, because the attachments make vacuuming way easier. Five, the new wand design is fantastic! You just pull it out and go, plus the tools snap on to the hose and wand and no longer fall off. Six is definitely how QUIET the vacuum is. I was blown away by how quiet this vacuum was when I was using it, compared to my old Dyson which is pretty loud. So far I haven't found anything that I don't like about this new Dyson, but if I do I will come back and update my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum we've ever had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have pet allergies and live with 2 cats. The Dyson gets all the cat hair from carpet, furniture, and even bedding. My home is livable again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous dyson quit after 12 years, read the reviews online prior to purchasing this one. All I can say is I love it. Wouldn't own another vacuum.

    I would recommend this to a friend