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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,851 reviews
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I have ever ordered. Dyson truly stands behind their product. I will never buy another brand of vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy but overall very good vacuum. Tubing is very cheap expect to replace shortly.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. The Dyson Cinetic is a heavier machine; one thing that you may notice, however, is the brush bar of your machine may help to move the machine along the carpet due to the natural rotation of the brush bar. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Still amazing quality to get the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this vacuum. My only con would be that they could've used a better/stronger material instead of the plastic used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is an overall great product with consistent airflow and do like the fact that you do not have to consistently clean the air filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Dyson product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dyson product and it works great on our hard wood floors especially since we had a dog who sheads quite a bit. No issues!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Dyson products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson vacuum. Now I have one for the upstairs and downstairs. This vacuum works great and my family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum for home with pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our beloved rescue pet sheds hair like it s her full time job...this dyson helps keep our home clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dysonanimalvacumn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fusing animal picks up easy to use. Long cord makes easier to keep going from room to room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. I haven't had to stay switching or maintaining this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a Dyson. I go through vacuum cleaners fast and am never happy with them. This Dyson works so well. Cleaning is fun now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize until I purchased this vacuum , how wore out my old dyson animal was. Picks up dog hair off the carpet really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you have pets. This product has gotten better over the years and much better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 in my book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Replaced a shark, will never look back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraged my vacuum with yest another Dyson model. Happy with my purchase, it's a bit expensive but worth it due to good warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs like a tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last dyson 20+ years hoping this one lasts that long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought spending this much money on a vacuum was dumb, but it was totally worth it!!! I love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best vacuum ever. There was trouble with the filter invhe beginning but as long as you clean it right away it's amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly priced products but they last a long time and are covered well by replacement plans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great with thick carpet or rug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good vacuum. It has quirks and we like it, but it isn't great with thicker carpet or rugs. Otherwise filterless hepa is way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum really works great. As advertised. It works on dog hair and picks up very fine dust. I would highly recommend it.

    I would recommend this to a friend