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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,851 reviews
  • Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked Dyson vacuum so when needed to replace my old vacuum picked Dyson again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it better then any sweeper i owned works great and gets up dog hair great no problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value when on sale. We have 2 dogs that tend to shed a bit, this vacuum does the job great. You can say it really sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I've ever owned. I'm pretty sure that it picked up dirt from before we even moved into our place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this daily to keep our dog hair picked up in the house. Easy to use quick detach hose with pet hair remover works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is small, mobile, quick and efficient!! I highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, performs well. Leaves the room smelling fresh.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product stopped sucking after 2.5 months of l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stopped having suction after 2.5 months it will suck from the wand but will not vacuum floors with any suction. I have followed all the directions on line there are no blockages. It Sucks that it just wont suck. I am disappointed because my previous Dyson last 12 years of tough use.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal. I am sorry to hear your vacuum has a loss of suction. This is usually the result of an obstruction. We would value the opportunity to assist and want to ensure your vacuum is working as intended. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected for a Dyson vacuum. House was usually covered in dog hair on the floor and couch and this takes care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dyson, Vacuumed with it, and then vacuumed with this one and it picked up an amazing amount of dust and dog hair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best vacuum I've owned a little load nice long cord

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It’s like the shark n501

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and bought the shark. I’ve had a shark for years but wanted something different. I didn’t feel it was worth $500.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal + Allergy. I am sorry to hear you are less than satisfied with the vacuum.

      We understand that you may have returned it. However, we would value the opportunity to learn about your experience. Please contact us at askdysonUS@dyson.com with a description of the issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy but well worth the purchase! Wife has allergies and this was the perfect purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good vacuuming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very powerful for good cleaning. We do not have a pet but wanted a strong vacuum with very good cleaning action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE A 120LB FUR BALL THAT SHEDS LIKE IT'S HIS JOB AND I HAVE ASTHMA AND ALLERGIES. THIS VACCUUM IS A MUST FOR ALL PET OWNERS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. Dyson Lasts for years, so buy one instead of 5 other vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is terrific. One can say it reall “Sucks”, this is one amazing piece of technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you come to expect from Dyson.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to spend this level of money but this is truly worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best purchases I have made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I have made. It is very high quality and picks up a lot of dog hair every time I vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum. this is our 2nd Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes great vacuums and we have never been disappointed. Our old Dyson Animal was 15 yrs old. Well worth the $$.

    I would recommend this to a friend