Customer Ratings & Reviews
- Model:
- 206031-01
- SKU:
- 2500098
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Maneuverability
Rating 4.3 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.
This summary was generated by AI based on customer reviews.
Love Dyson but this one didn’t meet the mark.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice vacuum but doesn’t perform well on hard floors. I love Dyson but I’m pretty disappointed with this one. I find it does not roll around as well as it is advertised and hard to maneuver around furniture. I will say, I have concrete floors so it may do better on hardwood or tile but for me, this purchase was a major let down.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear you're having trouble vacuuming your hardwood flooring with your Dyson Cinetic Big Ball Animal + Allergy. We would recommend disabling the brush bar on your machine while cleaning bare floor surfaces. If we can assist with any troubleshooting support or if you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have always bought hoovers but decided to go with the dyson this time, seems to be working great, and like the 5 year waranty
I would recommend this to a friendDyson Vacuum - Iron/Nickel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is ideal for rooms around the house and it look great. However, this particular model's performance was disappointing. Has suction problems when used on area rugs not matter the thickness. You will have to restart the vacuum constantly. This model is not worth the price.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're so sorry to hear that you found the overall performance of your Cinetic Big Ball Animal + Allergy to be a disappointment. As with our other upright models, the cleaner head is self adjusting, so it will automatically raise and lower to seal in suction across all floors. Sometimes issues can arise, where the brush bar will stop spinning, if the brush bar senses your carpeting fibers as an obstruction. This shuts off the brush bar motor, to prevent the motor from overheating. Another issue that can arise, is that the machine will feel hard to push. Thus is due to the machine's suction forming an air tight seal between the cleaner head and the floor. It's usually more common on thicker, more plush carpeting, carpets with thicker padding underneath or even area rugs. Dyson machines have higher levels of suction power - while this works for a majority of carpets, there are select fibers that may not be compatible. The air seal would be limited due to the suction power of the machine, from the result of the high suction and the self-adjusting feature.
While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum you can get. Last one lasted 6 years and this newer model worth every penny.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has had many different brands. Went from a Dyson to a Shark and, with this, back to a Dyson. Always quality.
I would recommend this to a friendGreat Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great Vac the only issue is there are filters and the brush roll wears out quickly.
I would recommend this to a friendBest vacuum ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best brand of vacuum hands downt. Never loses suction and there help desk is also very helpful
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I have ever had, I have a dog and two cats and this picks up all their hair. It also works great on hardwood floors.
I would recommend this to a friendAwesome vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is excellent!!! I have never used a vacuum that works this well. Very well made product here . Good job dyson
I would recommend this to a friendThe ultimate vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handles pet hair, dust, even pebbles and small rocks. One off the best small appliance investments you could make
I would recommend this to a friendWorks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5yr warranty was one of the main reasons for buying this vacuum. Reputable brand with great support line.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a dyson owner for many years. This dyson does not disappoint. It picks up so much animal hair.
I would recommend this to a friendI love this vacuum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great for pet owners. I have 3 dogs and this vacuum is the best I've ever had for cleaning up the pet hair.
I would recommend this to a friendVacume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. It does seem a little flimsy but good quality
I would recommend this to a friendBest Vacuum I’ve Owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned Dyson vacuums as well as ones made by other brands and this is by FAR the best vacuum I’ve ever used.
I would recommend this to a friendHighly recommended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best. I plan on continuing to shop. Super convenient curbside pickup.
I would recommend this to a friendGood but heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this vacuum cleaner and does the job well. One negative thing though is that it's so heavy when you lift it when cleaning my second floor area.
I would recommend this to a friendBest vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, well designed and easy to use. I am a Dyson fan for life.
I would recommend this to a friendGreat vacuum cleaner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have dogs that stay inside. The Dyson products are excellent vacuums. The animal big ball is a great vacuum for pet owners.
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best vaccum cleaner i have ever owned!!!!!!!!!!!!!!! this is a must for any animal owner.
I would recommend this to a friend