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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,851 reviews
  • Rated 5 out of 5 stars

    Great vacuum for anyone !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT !!! I'M SO GLAD I BOUGHT IT !!! IT IS AMAZING !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downfall is if you have thick carpets the brushes stop spinning and it’s hard to push.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum cleaner, vacuums everything up and with the big ball it is very easy to move around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many others, some even copies of this and not one compares to this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a couple Dysons in the past and this is another good vacuum. Only criticism is the brush attachment is kind of a pain with the locking mechanism.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful but hard to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to my prior Dyson, it has a nice look and is powerful. But the big ball design does not maneuver the best.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, its Tameka with Dyson. You may be interested to know that the ball technology is designed to make maneuvering easier than the older models traditional design. Check the underside of the unit to be sure the wheels spin freely. If assistance is needed, please feel free to email us directly for support at [email protected]. We are happy to help.

      Best wishes,

      Tameka
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Best vacuum cleaner ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved to a new home & this vacuum cleaner did great job & cleaned away all pet marks perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my vacuum cleans and picks up dust very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dyson! This is my 2nd (1st one lasted a long time).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hair magnet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, picks up all my german shepard/husky hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, Dyson vac's have always been super cleaners, and this one is their best yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum cleaner ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is used everyday it takes a beating and never any trouble with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea how much my old vacuum was leaving behind until we got this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best vacuum I have owned. It comes with every possible attachment you could need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great for dog hair. Get it all with ease.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Design flaw kills this vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson has a major design flaw in their vacuums. This is the second Dyson that I have owned, and the exact same problems with both of them. The screw holding the brush in the vacuum head will ream out the plastic around it until the the head will not stay in place. This causes the brush to bind and burn out the head. The first vacuum lasted a couple of years, and was repaired under warranty just before it expired. It did the same thing a couple years later. I replaced it with a more expensive, upgraded version which broke in a year. More money, upgraded model, shorter life span. Not sure if I will buy a Dyson vacuum again.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is David with Dyson. I'm sorry to hear of your experience with your Dyson Cinetic Big Ball Animal + Allergy upright vacuum. We definitely wouldn't expect your cleaner head to burn out with regular routine maintenance, as outlined in the user guide. While it's certainly fine to clean the head from the outside, we also do recommend ensuring the brush is removed to ensure that no build up is forming in between the parts of the cleaner head, which would not otherwise be visible from the outside. It also is rather unusual to hear that this has occurred for you across two different machines. That said, please rest assured that Dyson does back your new upright purchase, with a free five year guarantee. We'd certainly be keen to go over your machine with you, and learn more about your experience to ensure your Dyson is performing properly. Please consider emailing us directly at askdysonus@dyson.com. We look forward to hearing from you.

      Best wishes,

      David
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best vacuum around market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Dyson vacuum for over 10 years. My old Dyson still working wonderfully after 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for sanitizing carpets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an issue with bed bugs and wanted to be sure any alive or dead ones were removed from the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all animal lovers. I have a husky and it picks up all its hair easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great suction power and easy to use. It is heavier than I though but very easy to roll arround

    I would recommend this to a friend