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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,851 reviews
  • Rated 5 out of 5 stars

    A great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this vacuum. It picks up so much dust and dirt. Worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hair magnet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, picks up all my german shepard/husky hair

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Design flaw kills this vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson has a major design flaw in their vacuums. This is the second Dyson that I have owned, and the exact same problems with both of them. The screw holding the brush in the vacuum head will ream out the plastic around it until the the head will not stay in place. This causes the brush to bind and burn out the head. The first vacuum lasted a couple of years, and was repaired under warranty just before it expired. It did the same thing a couple years later. I replaced it with a more expensive, upgraded version which broke in a year. More money, upgraded model, shorter life span. Not sure if I will buy a Dyson vacuum again.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is David with Dyson. I'm sorry to hear of your experience with your Dyson Cinetic Big Ball Animal + Allergy upright vacuum. We definitely wouldn't expect your cleaner head to burn out with regular routine maintenance, as outlined in the user guide. While it's certainly fine to clean the head from the outside, we also do recommend ensuring the brush is removed to ensure that no build up is forming in between the parts of the cleaner head, which would not otherwise be visible from the outside. It also is rather unusual to hear that this has occurred for you across two different machines. That said, please rest assured that Dyson does back your new upright purchase, with a free five year guarantee. We'd certainly be keen to go over your machine with you, and learn more about your experience to ensure your Dyson is performing properly. Please consider emailing us directly at askdysonus@dyson.com. We look forward to hearing from you.

      Best wishes,

      David
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Perfect machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum! Highly recommend if you hav pets and carpet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service like always. If I need anything best buy is the first place I go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dyson purple vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife and i got this going into our new home and it hasn't disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. I had the Dyson animal before, then upgraded to this one. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd one I bought. They are wonderfull machines. The first one lasted 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd dyson(lost one in divorce and one in break-up_lol) and as always, they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sucks, just kidding, that's what it does!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, but I waited until there was a sale and I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice Dyson makes good stuff. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we've ever owned. This thing is a must have, especially if you have pets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money spent this vacuum lives up to the price tag! It's light and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers results as mentioned, carpets get cleaned more in depth than my previous vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best vacuum I’ve ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at how much dust and dirt this vacuum collected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful vacuum to use at the house and picks up dirt fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs better than I expected and does an outstanding job cleaning cat fur from carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I never waited so long best vacuum out there a little pricey but well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Cinetic Big Ball Animal Bagless Upright Vacuum - Iron/purple best vacuum ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Vacuum!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best vacuum that I have ever had!

    I would recommend this to a friend