Customer Ratings & Reviews
- Model:
- 206031-01
- SKU:
- 2500098
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Maneuverability
Rating 4.3 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.
This summary was generated by AI based on customer reviews.
Great vaacun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect vaacuum for the job so you don’t have distortion
I would recommend this to a friendGreat vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on a whim. Love all the features and is a great product.
I would recommend this to a friend- Pros mentioned:Suction
Does not work on plush carpets!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought the vacuum and was excited to try it out on our new carpets (we just got brand new normal length plush carpets throughout the house). The carpet had “too much” suction and was very hard to push forward. After a short pass the brush head stopped spinning. I called Dyson support and they said I have a “compatibility issue” and the vacuum doesn’t perform well on plush carpets. Only options I was given was to send it in for service where they would reduce the suction or just return it. They recommended a cordless (which has less suction) or a canister type (which you can control the amount of suction). Needless to say I am very disappointed in Dyson. Returning the vacuum and going with another brand.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Mark, this is Kelly with Dyson. We're happy to hear how excited you were to try the Dyson Cinetic Big Ball Animal + Allergy on your new carpeting. We're sorry to learn that with the more plush pile, you experienced an issue with pushing your machine. Some machines, not just Dysons, may not be compatible with your plush or shag carpeting. In this case you would need to consult with your carpet maker to find out what machines would work best with their flooring. Most carpet makers will have advice on what machines are most compatible with your flooring. You can also try vacuuming with the brush bar turned off, so you're vacuuming with just the suction of the machine. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have 4 dogs and this keeps up with all the shedding fur.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this dyson. It's my 3rd one and they keep getting better
I would recommend this to a friend- Pros mentioned:Suction
Another Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is good as expected. Not Sure I'm crazy about the ball design but it's doable.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there,
Thanks for your review. We're happy to hear the experience with the machine has been satisfactory overall. Our Cinetic Big Ball line is the most advanced upright machine we currently offer and it delivers fantastic suction with an unparalleled filtration system. The ball design was adapted to all of our uprights and canisters to allow smooth motion and optimal maneuvering at the turn of a wrist. We're confident the benefits of the ball design will be apparent over the course of use.
We appreciate your feedback and are always keen to discuss your machine further. Feel free to contact us at askdysonus.com.
Best wishes,
Dan
Dyson Customer Service
Good Product and Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price and Product. Best Buy had this good product for a good price!!!!!
I would recommend this to a friendSuper happy with this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Dyson products. Great products with amazing quality
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always enjoyed the dyson vacuum. It keeps our floors very clean.
I would recommend this to a friendFantastic Vaccum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Impressive! Did not like the price tag! But have to have a clean home!
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good product works great for 3 years and broke
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this vacuum no filters to clean and no bag to dump or replace!!
I would recommend this to a friendBest Dyson ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson vacuums never disappoint. A must for any house with multiple pets.
I would recommend this to a friendBest vacuum cleaner ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer for life. This is the best money ever spent. It's a must have!
I would recommend this to a friendLove this Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Vacuum I have ever used. No bags to change. Love it.
I would recommend this to a friendGreat sweeper but the attachments are not easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The attachments are not easy to use with this model due to the design and inability to attach them for easy storage
I would recommend this to a friendGreat Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. It is easy to maneuver and works on all surfaces!!!
I would recommend this to a friendLuv it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product it"s met my expectations and then some!
I would recommend this to a friendGreat suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pulled out extreme amounts of dirt as compared to other vacuums
I would recommend this to a friendVery Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this vacuum. It does the job. Had no issues.
I would recommend this to a friend