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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,851 reviews
  • Rated 5 out of 5 stars

    Great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a whim. Love all the features and is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this dyson. It's my 3rd one and they keep getting better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like it and recommend to my friend and family and I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product and Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price and Product. Best Buy had this good product for a good price!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed the dyson vacuum. It keeps our floors very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum no filters to clean and no bag to dump or replace!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Vaccum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Impressive! Did not like the price tag! But have to have a clean home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaacun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vaacuum for the job so you don’t have distortion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have 4 dogs and this keeps up with all the shedding fur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson vacuums never disappoint. A must for any house with multiple pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson products. Great products with amazing quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum cleaner ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer for life. This is the best money ever spent. It's a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product works great for 3 years and broke

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sweeper but the attachments are not easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attachments are not easy to use with this model due to the design and inability to attach them for easy storage

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Does not work on plush carpets!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the vacuum and was excited to try it out on our new carpets (we just got brand new normal length plush carpets throughout the house). The carpet had “too much” suction and was very hard to push forward. After a short pass the brush head stopped spinning. I called Dyson support and they said I have a “compatibility issue” and the vacuum doesn’t perform well on plush carpets. Only options I was given was to send it in for service where they would reduce the suction or just return it. They recommended a cordless (which has less suction) or a canister type (which you can control the amount of suction). Needless to say I am very disappointed in Dyson. Returning the vacuum and going with another brand.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Mark, this is Kelly with Dyson. We're happy to hear how excited you were to try the Dyson Cinetic Big Ball Animal + Allergy on your new carpeting. We're sorry to learn that with the more plush pile, you experienced an issue with pushing your machine. Some machines, not just Dysons, may not be compatible with your plush or shag carpeting. In this case you would need to consult with your carpet maker to find out what machines would work best with their flooring. Most carpet makers will have advice on what machines are most compatible with your flooring. You can also try vacuuming with the brush bar turned off, so you're vacuuming with just the suction of the machine. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product it"s met my expectations and then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum....wished I purchased a lot sooner! Excellent value!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. It is easy to maneuver and works on all surfaces!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacuum I have ever used. No bags to change. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled out extreme amounts of dirt as compared to other vacuums

    I would recommend this to a friend