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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,851 reviews
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and use, seems to really do a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I used this I cleaned 3 rooms and filled up the container twice with dust and everything else my old vacuum missed. Its kind of light weight but the handle in the middle makes it even easier to carry than most vacuums. Its easy to assemble too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as advertised, great power and easy to use. !

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself is amazing! The only thing I'm disappointed on is the attachment that is suppose to pick up pet hair on your couch! It doesn't really get all the hair and I have to use multiple attachments to get it all! But overall I would recommend this vacuum! The suction is amazing and it's not heavy like everyone says it is! It's very light weight and easy to move around.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Beast of a vacuum !!! I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a shark for two years now.I've Always wondered about the Dyson and the enormous price differences between the two. Like gramps always said 'you get what you pay for'.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon getting the Dyson home it was easy to assemble. A few small pieces needed clicked on and we were ready to go. The power was amazing. I began in our sons room where the carpet had already been vacuumed that day. It also looked flat and worn out. The Dyson pulled dust and dirt out of what we had believed was a clean room. It also made the carpet look like it had just been professionally cleaned. It had perked it back up. It gets so close to the wall that you don't really need to use the wand. I also love how it adjusts from carpet to tile with no effort on my part. We are very happy with this purchase and brag about Dyson often. Now I know what the fuss is about!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Believer Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The costs of a Dyson kept me from buying one years ago but after getting one recently, wish we got one when they first came out! This vacuum picks up a heck of a lot more than what our other vacuum's wouldn't. It is amazing and a lot quieter too!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best!! I have 9 dogs and this vacuum picks up all the hair and the dirt brought in. When we first bought this and vacuumed by the door the dogs come in at we got a whole container of ground in dirt. it is amazing what our other vacuum for pets missed. love love love it!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone thru quite a few vac's in last 5 years, and this one seems really well built and seems like it will last for many years to come. So far it works AWESOME! It picks up so much dirt (kind of gross seeing how much is in your carpet). I would definitely recommend this vac to anyone with or without pets.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This vacuum sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I mean that in a good way--this vacuum is awesome at getting everything up. I'm vacuuming for fun these days. My only complaint would be that human hair gets wrapped around the bottom just like on normal vacuums--I thought there was supposed to be something that cut it so that it wouldn't get wrapped like that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to clean without touching the dust bin, but too big for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up more dirt and animal hair then other vacuums. Not sure I like that you just push the vacuum down to use. If you try to move the vacuum it just falls. Cord did not get any improvements since the last days in I bought. Tends to bend and twist.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Simply amazing, best vacuum ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard a variety of opinions about Dyson vacuums, and I was always curious about them. I decided to bite the bullet and just buy one. I am a true believer in them now! The amount of suction generated by the vacuum is unbelievable! I don't think I'll ever own a vacuum that isn't a Dyson again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Changed my life!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy anything else! I have alot of allergies and pets. I have to say this picks up everything and its easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best...talk about getting all the dirt/animal hair up...feels great to walk. Barefoot on a clean carpet...the ability to get it to move in all angles is absolutely a plus...highly recommend this vacuum to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been intrigued by Dyson Vacuums And bought one a few years ago refurbished and loved it. When this vacuum came out I read about it and thought how could they make them better, but they did. I am so glad that I bought this vacuum. It is amazing and have not had any problems with it at all!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All plastic components that require some mechanical strength (handle, dust collection container) are too flexible and seem underdesigned for the weight and strength required for this device. For example, turning the vac around the floor on a thick carpet can produce a 0.25 inch air gap between the handle and the hose attachment. It might be me being clumsy, but I did managed to trap the power cord in it a few times! Once trapped it wont let go easy because of the handles springy nature! Along the same issue, when emptying the dust canister it has a habit of falling into the trash can. Using a slight wiggle to dislodge trapped dustballs in its housing causes the entire container to flex enough to fall off the cyclone base. In summary, I feel that for that price this device should have been better engineered and tested. Otherwise, its suction strengh is great and probably hard to beat in the industry. The rason why I am still loyal to Dyson is that I am convinced that their next design cycle will have this solved. I am also very impressed by their customer support.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Joe with Dyson. Thank you for your review of the Cinetic Big Ball Animal. Please be assured that this machine is built to last. Our engineers test relentlessly during development to ensure each machine is tough enough to withstand day to day domestic use: http://bit.ly/1ia7Xiw.

      We also back our confidence in the machine with our free 5 year warranty.

      The suction is sent from the cleaner head right into the bin though the ball, so no need to worry about the handle when vacuuming the floor. The dust bin is actually meant to be removed from the cyclone if needed, so you may be accidentally hitting the release button.

      We are keen to provide support, please feel free to contact us directly at [email protected] and we will be in touch with assistance.

      Best wishes,

      Joe Dyson-EN_US

  • Pros mentioned:
    Attachments, Suction

    Rated 4 out of 5 stars

    It’s not perfect, but it’s top notch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a fantastic vacuum for my apartment, but could be better for the price. First the cons: Cord is not retractable, tedious to disassemble and swap to attachments, feels like cheap plastic would be easy to break, wish hose was longer, not sure how long it will last. And now the pros: Strong suction, easy to empty dustbin, lots of attachments, complimentary attachment storage bag, beautiful aesthetics, maneuvers through the house easily. Overall happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Greatest Dyson Vacuum Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Couple of Dyson Vacuums (DC33, DC65). Cinetic Big Ball Animal and Allergy is by far a superior one to all of them. Suctioning is amazing. Not only you don't have a bag, but you don't even have to wash filters! I would highly recommend this one. I would say it is a Rolls-Royce of vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Suction

    Rated 5 out of 5 stars

    Great vacuum for those dogs that shed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a massive Bernese Mountain Dog (well over 130 lbs) who sheds a ton. I had finally given up on my Hoover Wind Tunnel which just wasn't cutting it, in terms of cleaning things up. This vacuum picks up EVERYTHING. The dog hair, dust particles, pet dander. You can immediately see the difference once you use it. Highly recommend it for those with pets that constantly shed (or not). The only real negative are the attachments, The attachments make it awkward to clean certain areas at tough angles but you just have to get a bit creative. The other attachments are great - blind cleaners, door cleaners, etc.

    I would recommend this to a friend