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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,851 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a must for anyone who appreciates a clean floor. It is easy to use, clean and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says; hasn't broken yet. Maintains suction. Two toddlers and two dogs - works pretty well!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the dyson and my daughter wanted one for Xmas so I bought her this one . I love my dyson animal

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum. Extra long extension for reaching hard to get to area's. Attachments come with a handy storage bag.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Perfect Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat it. No bag replacement and it picks up all kinds of hidden diets and items. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Sucks like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good suction, picks up a lot more than 7 year old dyson it replaced. Does real good with dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    worked better than i could imagine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VACUUM, BEST PURCHASE THAT I'VE MADE IN A WHILE.DOES REALLY GOOD ON ALL SURFACES AND REQALLY GOOD ON DOG HAIR.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is amazing and easy to use. The container is easy to empty and clean out when it is full.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Exceptional Vacuum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and has extreme suction. It also comes with a huge amount of accessories. You pay for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    my second Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacuum! bought a new one because I gave my first one to a friend in need. incredible suction. the wheels squeak a bit, but it doesn't diminish from the quality!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. I would highly recommend. Comes with more attachments than you'll ever need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Vacuum, Questionable Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the Dyson Cinetic Big Ball a few times now, and also being an owner of a Dyson Animal I think I have a reasonable understanding of the product. I can't say that I am a very big fan of the "Big Ball" design, and the kickstand is a real weak point with this product. Not only can it be easy to mistakenly think you have placed the kickstand upright only for it to fall, it is so touchy that it is nearly impossible to use the wheels to move the vacuum around, and so you have to lug this heavy thing anywhere when you want to move it. The canister is quite small and fills up very quickly. Dyson also made the canister release from the body and the lid release the same button, which can result in accidentally dumping it out if you are not careful. Overall, I have a tough time recommending this product, and I certainly cannot justify the price tag.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Denmar, this is Joe with Dyson. We greatly appreciate your continued support. Our Cinetic Big Ball Animal+Allergy is made from the same ABS and polycarbonate that Dyson vacuums always have been. We test relentlessly and back our confidence in the machine with our 5 year manufacturer warranty.

      As with all of our vacuums, we recommend transporting the machine by the cyclone carry handle. The wheels will lock in place to store the machine or to use the wand/hose with any of the attachments.

      We would value the opportunity to provide support and want to ensure the machine is operating as intended. Please email us directly at [email protected] and we will be in touch.

      Best wishes,

      Joe Dyson-EN_US

  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best Vacuum Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new vacuum. I had heard of Dyson and how expensive they were. I wasn't sure if the large amount of money was worth it. After reading many, many, MANY reviews, I finally bite the bullet and purchase the vacuum. I bought it after Christmas where it was 200 bucks off, that made the purchase somewhat more bareable. Anywho once I picked it up with in-store pick up I brought it home and was amazed at how much dirt it picked up. Set up wasn't too difficulty, thanks to the diagram and booklet that came with it, took me about 20 minutes. I plugged her in and off I went vacuuming. I've never been so excited to vacuum. This vacuum picks up everything it comes across salt from boots, dog hair etc. If you are considering buying this vacuum, do it. You'll be happy you did in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must if you have a Dog!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is light weight & easy to use. It does an amazing job at picking up dog hair. We love that it is bag less and that we can empty it after each use. We loved our Kirby but it is heavy and we are constantly buying bags to keep it from smelling like dog. The Dyson - Cinetic Big Ball Animal Bagless Upright Vacuum - Iron/Purple is the Way To Go if you have a hairy Dog!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does it's job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two labs and our yellow lab sheds like its life depended on it! Our old Dyson wore out after 6 years. We had a love hate relationship with that vacuum cleaner but we decided to give Dyson another try. We compared this Dyson to the Shark but finally opted to go with the Dyson. So far so good. It gets all of our lab's fur and then some. Moves easily from carpet to hardwood without any gears to change like our old Dyson. The only compliant I have about this is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing the amount of dust and dirt it picks up. I would recommend this vacuum, especially if you have pets.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Cleans Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up great, but is pretty heavy, and easily tips over back words if time isn't taken to make sure it's on level ground and stable. But my carpets looked and felt much cleaner after the first use, I had been using a named brand vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson is pricey but worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a canister vacuum...for years. Worked great but it started falling apart. We needed an upgrade. We seriously considered the Shark line but to us...the Shark products felt to "plastic-like". The suction power was fine and all that but friends of ours had Dysons and Sharks....and there were far less complaints with our Dyson friends. Biggest complaint from friends on Shark was the poor support they got from Shark when calling in with an issue AND the amount of time it took for replacement parts to arrive. With that said...Dyson is no joke price wise! It's a lot of money for a vacuum. In the end it was well worth the investment. Think about it...you're going to have this thing for several years...you don't want it falling apart. Also...Dyson suction power is insane. I could not believe the amount of junk this think picked up from our rugs and floors...and we are pretty clean people. We have no regrets with our purchase. Dyson was worth the money and Best Buy's "no interest" option made our decision that much easier..

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I borrowed a neighbor's dyson to rectify my landlords prior tenants nasty pet hair issue... I've been a believer and planning on getting one of these. The confusing thing seems to be there are different models with canisters and some with filters that need replacing (?!). I thought that was one of the pluses of these- no filters (40-60 each?- I actually don't know at all) In any case, I borrowed a friend's older model dyson to do some vacuuming and even then after using this one... it picked up a fair amt of stuff in the bin, so clearly it's got some good suction. Not sure what that means on dysons over time, but they seem to hype up their 5(?) year warranty. I didn't think I'd like the ball, but it functions pretty smoothly and is easy to maneuver. So far so good. Confusing with the sale and pricepoints. I picked one up on a partial sale and had to price adjust later since it dropped again.... figure out what the lower dips are and then pick it up- these are pricey

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Pricey machine but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this model because we have a dog that sheds. This is an excellent machine with incredible suction. It is heavy though so carrying it up and down stairs adds to the workout while housekeeping.

    I would recommend this to a friend