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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,851 reviews
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's an overpriced vacuum, but you know you want one, and it's still an overall great vacuum. The complaints I have are that it can be harder to turn on hardwood floors compared with carpet. The handle extension also feels a bit cheaper with the way it connected into the main unit. I kind of prefer my older one where you had to press a button to detach it.. just felt more solid. Haven't had any issues with it yet though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different dysentery this one works so much better

    I would recommend this to a friend
  • Pros mentioned:
    Attachments
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great! It does a wonderful job picking up my German Shepherd's fur. It is good on both carpet and hard surfaces. It comes with a plethora of attachments. The only down side is its heavy to push & carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend this type of money for a vacuum. After having numerous cleaners over the years, this is by far worth it. I own 2 dogs and 2 cats. Very easy to use and lifts dirt/hair like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does have superior suction. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Best Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissection power on this vacuum cleaner is amazing. Your carpet will look brand-new. Tis vaccum cleaner is very simple to put together and is very easy to use! Also very easy to clean the bagless filter.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Suck it up.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pets, get a Dyson. Picks up hair and dust with ease. This thing is made to suck. Downside is Dysons are expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No filters and never loses suction power. Great vacuum

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expectations too high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my expectations for this vacuum were too high. I have a dog with thick hair (English Lab) and he sheds a lot. Thus I opted to drop serious cash for a good vacuum cleaner. It appears to have good suction that it promotes but nothing out of the ordinary that I can tell. I like the ball but I feel that will take some getting used to. Down side was I couldn't finish vacuuming the main floor (only actually got through about 1/2) before having to empty the container. Further the container prides it'self in being a one touch empty but that was not the case as I had to dig out the dog hair. Also the dog hair was not evenly distributed throughout the container so I feel if it had been I might have been able to finish an entire floor before emptying it. Over all I realize I have a hairy dog and that is probably why it has underwhelmed me. But I also feel like when you drop that amount of cash on a product, you expect a good product. I also feel like when you advertise things on a product and it doesn't perform, that's not ok and that's why it gets 3 stars. Sorry Dyson, I was a little disappointed.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Jess, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal Upright Vacuum. I am pleased to hear you are satisfied with the suction power. I am sorry to hear about the issues with the canister. The canister does have a max line indicator. It is important to ensure the canister is emptied before going over this line.

      We would value the opportunity to learn more about your experience as comments from consumers who use our products and services over time are very valuable to the development of future products. Please contact us at [email protected] with your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Powerful suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is not immediately intuitive. You should at least look at the pics to see how to put together. Once you get adjusted, it's a great sweeper. Lots of power and easy dump. The extension method is creative, but it always seems like there could be a better way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Best Vacuum Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is easy to assemble and use. I used my old vacuum and then used this one and the dirt left behind by my old one was disturbing. I love that there is no filter and dumping the bin is quite easy!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Ease of use

    Rated 5 out of 5 stars

    Great Vacuum Cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson is everything I could want in a vacuum cleaner. Very easy to operate, comes with several attachments, & does a great job of vacuuming up even the smallest bits of sand in the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    POWERFUL!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but well worth it. Was amazed what this picked up after I used our old Dyson Animal immediately before trying this new one!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever. Removes all the dog hair and oders.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vacuum works well so far, much better than our last one

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    I love this machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally necessary with 2 large labs and lots of carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with great suction and durability. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best vacuum I have ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dyson - Cinetic Big Ball Animal + Allergy Upright Vacuum- Iron/Nickel. I enjoy how light weight it is compared to my old Kirby vacuum I owned before. This vacuum normally runs about $700 plus tax, but I saw the sale and bought it right away before the sale ended. I am very happy with my purchased. I also love how easy it is to clean out the bin and love that it is bag-less. No more having to buy bags, like I did before with my old Kirby vacuum. I would definitely purchase again if needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Suction

    Rated 5 out of 5 stars

    Best vacuum for pet hair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum for getting all the dogs’ hair off the carpet and furniture. Love all the accessories!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    amazing vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. .lots of suction power....

    I would recommend this to a friend