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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,851 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now my 3rd Dyson that I have purchased and I have no complaints. I purchased this one because it has no filters to clean and that was a nice feature. Suction is fantastic and it works like you would expect a Dyson to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to my family and friends wonderful for pet hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have pets that shed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacume. I have three dogs and it picks up all the hair and filters the air.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love Dyson. Pricy but works well. Not a huge fan of the ball concept but it does maneuver well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Works well, but has a design flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works well on dog hair and we put it to the test! We breed golden retrievers and have 10 living with us at the moment. I vacuum every day and it picks up a ton of hair and sand. I’m pleased with its suction and performance. One huge design flaw that drives me CRAZY is the same button that removes the canister from the vacuum also opens the bottom flap to dump the contents. If you fiddle with removing the canister at all, it dumps all the contents all over the vacuum and floor!!! For $700 you would think they could have added a second button for emptying the canister. Almost makes me want to return it!!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Mona, this is Kelly with Dyson. We were glad to read your review and to hear how effective you've found the Cinetic Big Ball Animal + Allergy to be at picking up pet hair. The Cinetic Animal + Allergy was engineered for homes with pets, and features a self-adjusting cleaner head for all floor types. We wouldn't expect to hear that you're bin is popping open as easily as it seems to be. Please feel free to contact us directly at askdysonUS@dyson.com. It will be our pleasure to provide support once we have received your correspondence. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great for pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my second Dyson vacuum it is a great vacuum for pets it gets all of the hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Is The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is the Best. It does what it should. Been a Dyson fan about 20yrs. The best on market. I’VE been cleaning our home right at 60yrs. been through a lot of vacuum cleaners till I bought a Dyson 20yrs.ago. Haven’t needed another it still works,just wanted a new one. This is the best for dog hair and allergies. We Love It. They are pricey but worth it we was buying cheaper ones about every 2yrs. For 20yrs.we didn’t buy another. I think we saved money. Old still works. Thanks to Dyson for helping all of us to save. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum. Reliable. Built well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson vacuum. Suction and dirt/debris pickup is even better than the last one I had. Unit is well built. I expect this one will last just as long as my last Dyson (10+ years).

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    No Filter - Great! Build Quality - sub-par

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum does have powerful suction and I really love that there is no filter to wash, replace, lose or try to chase the dog down for because he thinks it's a treat. However, the buck really stops there - even on sale the price is way over what this machine is worth, it's built out of plastic which is fine as it's light-weight, but the plastic seems to be very easily breakable - I just don't see any real quality built into this machine, the handle that you can remove to be able to use the attachments is also very poorly designed and again looks really easy to break.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. Thank you for taking the time to write your review of the Dyson Cinetic Big Ball Animal + Allergy. I am happy to hear that you're enjoying the suction and overall performance of your vacuum. Dyson Cinetic machines are our first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack. Also, rest assured, Dyson machines are made from polycarbonate ABS, which is same material used in riot shields and crash helmets. They are tough, so we subject them to 50,000 hours of testing and 550 individual tests – all to ensure that they can withstand a lifetime’s hard use. You may view a short on some of the testing process here: http://bit.ly/1HmQ7p8

      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Worth the price of admission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 7 year old Dyson animal with this and could not be happier. Filterless and more powerful PLUS all the accessories that are included. This vacuum is worth the investment; cleans hardwood and carpets and transitions with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Upright is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I chose an upright vacuum. The canister is larger to hold more dust and pet hair. The suction is amazing and the way the vacuum does all the work itself it's a relief from the hard pushing I used to do. So glad I went with this product! I only wish it had a retractable cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VAC EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DYSON IS THE BEST VACUUM ON THE MARKET. I HAVE BOUGHT 4,GAVE TWO TO MY KIDS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It's almost too great you realize how filthy your carpet is! The hose is a little stiff and hard to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Dyson product and we are very please with this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    It really sucks!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum! The suction power is outstanding. The holding area is easy to remove and clean. The extension tube can stretch from the bottom of my stairs to the top with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maneuverability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has great maneuverability as well as being a great vacuum cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why didn’t I do this sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent way too long and way too much money on cheap vacuums! I wish a friend would have showed me hers sooner, this is how a vacuum should work. It’s like magic! My husband was positive we needed new carpeting due to how compressed and aged ours looked. The day I brought home my Dyson Animal 2 I went straight to work vacuuming and didn’t stop, the results were addicting. I wanted to see every room in my house shine like new. My carpets instantly looked better, high traffic areas were really brought back to life and I feel as though with this vacuum the life of my carpets is extended. Such a great product! It came with many tools and adapters which rock! They way the vacuum comes apart to do high dusting is very convenient in comparison to every device I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Always Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not have anything but a Dyson. Would not waste my money on any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second dyson. The first lasted ya over six years. We could have fixed it but we just wanted the new model. This thing gets so much out of our carpet it’s amazing. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Wow....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased numerous hoovers, Sharks, brissels, and two others. This is the BEST vacuum I've ever had. I used this on my bedroom carpet after the shark and picked up three canisters of grossness. Wow. Gotta have it. Spend the money and get once.

    I would recommend this to a friend