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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,851 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Dyson Vacume

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson Vacume, Best Buy is where I get all my electronics and house hold tools for cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Incredible power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference in this vacuum. The suction is incredible and so much more efficient. Since our first Dyson we have stuck with the brand. The new technology makes this worth it especially as a dog owner!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. You’d be surprised by how much dirt it picks up. Worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson performs at a high level. I have a cat and a dog and the machine is great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum! Picks up more than I can imagine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum replaced another Dyson. I didn’t realize that my old one needed to be replaced until I saw how much this vacuum picked up. It’s great! I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my toddler and cat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something powerful yet easy to maneuver to help stay on top of vacuuming up after my toddler and my cat. My mom told me get a Dyson and she was absolutely right, for once.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Dyson can be more expensive then other traditional vacuums, but completely worth it. The suction is amazing & picks up dust that's been hiding. Great for my dogs pet hair & my allergies. Love!!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly, the best vacuum we ever had. We have 4 black labs and no other machine can keep up with the cleaning. This one, doesn't even budge and so easy to clean. Just empty the container, no messy bags.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. I can't believe how much dust and dirt it picks up from carpets that don't look and feel dirty. They look so clean and perfect every time. Very easy to maneuver around also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have this. I would highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum to replace our 10+ yr old dyson animal that we loved. We are very happy we upgraded. The vacuum is much improved all around and the power is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Scary what this thing picks up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old vacuum died. Bought this up the next day and ran it through the house. Amazing and kinda grossed out by how much we were apparently missing. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Dyson Cinetic Big Ball Animal Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum cleaner! Easy to assemble. Picks up dog hair which is critical for our home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to put together out of the box. It is the 2nd Dyson we've owned. The first we've had for 10 years and that one is now "the upstairs vacuum". We are pleased with this one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    So much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Dyson Animal that was no longer working properly. I bought this new Dyson and am amazed at the difference. My carpets feel so much better and are much cleaner. Very happy with this new one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent vacuum - works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum specifically for dog hair - does a great job of getting the hair off the couches. Cleans the room of all the dust and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picked up so much more dirt that the previous one we had. The suction was very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a six year old stain which seemed to have lost its original vigor. New vacuum canister filled on first pass of floor that was vaccines with the old machine just hours before. Impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Dyson after using my old vacuum. I was totally shocked by the amount of additional hair and dirt it picked up. I highly recommend this product to other people. It's worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Canister, Price

    Rated 1 out of 5 stars

    Not worth the $500 price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is advertised as great for pet hair. This is not true. You have to empty the canister after each use and the hair does not shake out. You need to pry it out of the canister with something very skinny and then use your hands to pull the rest out. It is very dirty and messy. My hands are covered in dirt and dust every time. I would never buy a bag less vacuum again. This vacuum also clogs very easily. When you try to roll the vacuum when turned off the base does not stay locked. It falls down. I hate that the cord has to be completely unwind on the hook to use the hose. Overall this is a cheap vacuum with a big price tag. I do not recommend this vacuum.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal Upright. I am sorry to hear you are less than satisfied with your vacuum. It is recommended to empty the canister before the debris gets over the MAX line to avoid a build up. The canister can also be detached from the cyclone to get easier access to clean.

      The machine is also meant to be moved from room to room while not in use by picking up the machine from the cyclone handle.

      We would value the opportunity to address any issues with your machine and want to ensure it is working as intended. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US