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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,851 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to put together out of the box. It is the 2nd Dyson we've owned. The first we've had for 10 years and that one is now "the upstairs vacuum". We are pleased with this one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    So much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Dyson Animal that was no longer working properly. I bought this new Dyson and am amazed at the difference. My carpets feel so much better and are much cleaner. Very happy with this new one!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Kirby before this great purchase. Hated the Kirby weighed a ton a lot of attachments that were difficult to attach cause the vacuum weighed so much. Bought the dyson. LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Dyson after using my old vacuum. I was totally shocked by the amount of additional hair and dirt it picked up. I highly recommend this product to other people. It's worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Canister, Price

    Rated 1 out of 5 stars

    Not worth the $500 price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is advertised as great for pet hair. This is not true. You have to empty the canister after each use and the hair does not shake out. You need to pry it out of the canister with something very skinny and then use your hands to pull the rest out. It is very dirty and messy. My hands are covered in dirt and dust every time. I would never buy a bag less vacuum again. This vacuum also clogs very easily. When you try to roll the vacuum when turned off the base does not stay locked. It falls down. I hate that the cord has to be completely unwind on the hook to use the hose. Overall this is a cheap vacuum with a big price tag. I do not recommend this vacuum.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal Upright. I am sorry to hear you are less than satisfied with your vacuum. It is recommended to empty the canister before the debris gets over the MAX line to avoid a build up. The canister can also be detached from the cyclone to get easier access to clean.

      The machine is also meant to be moved from room to room while not in use by picking up the machine from the cyclone handle.

      We would value the opportunity to address any issues with your machine and want to ensure it is working as intended. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Incredibly good vacuum with a steep price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best vacuum I've ever owned. It does an amazing job at cleaning carpets upholstery and hard floors. The price will definitely make you choke but it is a quality vacuum that does a great job. My only complaint is when emptying the bin hair can get stuck in there and shaking it out doesn't do enough you have to get your hand in there to clean it. Doesn't feel very hygienic or allergy friendly at that point but the rest of the device is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a six year old stain which seemed to have lost its original vigor. New vacuum canister filled on first pass of floor that was vaccines with the old machine just hours before. Impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of dirt this vacuum picks up is crazy. I have two cats and I’ve owned the dyson animal before. This one blows away the older ones. Glad I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Everything I need in a vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add on tools are exactly what I needed to clean my homes carpet and car. Love how my home doesn't feel dusty after I vacuum. Highly recommend the vacuum to someone who enjoys a clean environment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best ever for carpets with loads of dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this product any time and recommend this to everyone; what a remarkable job it does; can not believe how much more it picks up than my old cleaner; why did I wait so long to purchase???

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent vaccuum!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Dyson and it works excellent. It comes with new accessories that my old one didn't come with. It easy to use and makes me more motivated to clean lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. It came with plenty of extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice upgrade/ replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced by 9 year old Dyson. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Wife Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife went to the store looking for a new vacuum cleaner and came back with this one. She loves it more than the one we used to have. She says it does a better job at cleaning the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Still best for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best and strongest vacuum for the price. Not just a name. Has good suction, turning radius, accessories / attachments, and good warranties. Cons: cannot vacuum fine powders (spilled flour, carpet powder) without clogging and losing suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for the household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction capabilities. It picks up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!!! It's amazing and at a great price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Replaced a Kerby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after our Kerby quit working and not disappointed one bit! Works great and all the attachments are worth the extra money. Only complaint is I wish it had a better attachment for dusting.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I ever purchased. It’s so powerful and you can really tell a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best purchase. Price was high for a vacuum but its worth every penny. Did not expect to see how much dirt and dust was on the carpet. Suction one these are awesome.

    I would recommend this to a friend