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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,851 reviews
  • Rated 4 out of 5 stars

    Very Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very powerful, I am just not crazy about the quality of the hose attachment, I would like this part to feel more solid. Every time I detach the hose from the upright to use with tools, I am afraid I will break it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a dyson animal vacuum for the longest time. I looked on best buy and it was on sale. Glad I bought the new one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Dyson Cinetic Ball

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Dysons, this is a good vacuum. A little pricey, but a good performer.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we’ve purchased it’s suction is incredible really gets deep down in the carpet

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum work as advertised. It came with multiple attachments as well that all serve a great purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Dyson Pet & Allergy Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like our new Dyson Pet & Allergy vacuum. It really gets all the fine dirt ground into the carpet. It is a little heavier than my other vacuums I have had in the past but with the ball, it allows it to run pretty easily.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum for pet hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have saggy carpet upstairs and a 90 pound German Shepherd. We were truly amazed how much this vacuum had picked up. We would never buy another brand of vacuum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vacuumed with my 3 year old Shark then with my new Dyson. The Dyson didn't pick up much. My other preformed this test to report that they picked up several canisters of left behind dirt and debris. For the Dyson price, I am underwhelmed. Save a few hundred bucks...buy a Shark vacuum.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      This is Jay with Dyson.

      Dyson Big Ball Cinetic Animal seals in suction across carpets and hard floors. The motorized brush bar with stiff nylon bristles drives deep into carpet to remove ground-in dirt. Cinetic is the only vacuum with no dirty filters to wash or replace, so there's no loss of suction, ever. We would like to learn more about your experience, please feel free to send us an email with your contact details to [email protected] and we will be in touch to provide support. Best wishes, Jay Dyson Customer Service Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson vac

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seven dogs in a country environment. The vacuum picks up more hair than we see. Easy to empty and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great for dogs and wood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile for wood and tile floors. Does a good job with cleaning after our two Australian shepherds, but requires cleaning the rollers periodically.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Dyson products it has a good suction cleans really well they last a long time without much manitenance

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Really powerful sunction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a vacuum snob so I was hesitant to get a new one but my other one died. This thing is awesome! You might suck up a pet if you are not careful! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Unbelievable Suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can definitely tell the difference with using the Dyson. Awesome investment. Carpet looks clean and you can hear everything being picked up.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    everyone had good things to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum brings new life to our carpet and it looks so much better and got so much dirt out that our old vacuum didn't. We are very happy with the Dyson

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Vacuum with good attachments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the unit is all plastic. For the price and premium name there should be more substantial build material. Other than that it's a great unit easy to use and has a nice assortment of attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted us four years, it had amazing suction. Picked up so much dust and pet hair it put any other vacuum we have owned to shame.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up so much dust and dirt. More than my previous vacuum. The only thing the vacuum stick is hard to use but nothing too bad. I love it. Get it

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson Cinetic Big Ball vacuum has a powerful sucking quality that can pick up all the hairs from the rug. It has a high price but totally worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only cleaning product I use other than a mop for my kitchen! It is great I highly recommend it! If you can afford to skip a car payment!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This sucks...as a vacuum should

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Dyson because I knew of the suction power and it did not prove me wrong. Great product.

    I would recommend this to a friend