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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,851 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    dyson vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine you can buy. It cleans better than any other on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest vacuum I've used. My mother has a 1800 vacuum and I can go over carpets she just vacuumed and still fill the cup.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Suction is great, tools are awesome. Only after long time use built in filter in canister clogs quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Very glad we purchased and got a great deal on it. We use this just about everyday with the dogs and it is a lifesaver.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't realize what weren't picking up until we purchased this vacuum. Tremendous suction, & gives an old carpet the feel of a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great buy good suction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great vaccum. Good suction. Only thing you need to check it every so often for clogging. It tends to clog at the bottom where it suctions all the dirt up

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the price. We had an older model of the animal and this one is much better. The only bad thing is the stand kinds sticks and seems cheap on that part but for a vacuum its great.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could definitely tell a difference after using this vacuum with a much cleaner carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent Dyson

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dyson and it is awesome. Very good suction and easy to go for carpet to hardwood.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Powerful Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have had about 5 different Dyson over many years. Most lesser models. But this is by far the best in power and suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with pet hair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this vacuum over several others even the one recommended by the sales person. We had a Shark vacuum and used it for years. The house would get vacuumed weekly. We put the Dyson to the test and even though the house had been cleaned earlier, we needed to empty the container TWICE proving that the Shark just didn't have the same cleaning capability as the Dyson. It is a great unit and quieter than our previous vacumms. We have already recommened the unit to several of our friends. We woiuld definitely use Dyson again.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So is good , traps a lot of dust and doesn’t loose suction

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can operate the Dyson, although I am disabled.It is easy to adjust from carpet to floor and back again.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Ideal for pet owners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you have pets! Very powerful sucking motor.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    It is an Animal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Animal, Best vacuum yet! I have had a few Dysons in the past and this Animal has everything you need to keep your home clean.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Good suction power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale to replace a old dyson. This had more suction power which i loved and was a big improvement to the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love Love Looove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It cleans so well that I have to empty the cannister multiple times per room. GET ALL THAT PET HAIR!!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing just sucks up the dirt so well, it will probably be the last vacuum I'll have to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever purchased. Everything works as advertised and better. Made my old vacuum look like I never vacuumed my house

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    3rd one now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On our third one now. This time the actual "inner ring" of one of the side panels on the ball actually broke off while vacuuming. Only had it for about 2 years. But as long as Best Buy is offering the warranty plan for around $100, it is better than spending $600 on a new one. Which I won't do again with dyson. Nice vacuum with great suction power but flimsy plastic components and not worth the asking price on these.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you seem to be having trouble with your Cinetic Big Ball Animal + Allergy. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes, 
      Kelly 
      Dyson Customer Support Dyson-EN_US