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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,851 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using an older Hoover upright sweeper for years. Tired of changing bags and the smell after sweeping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it. very happy with vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with vacuum. cleans well. is not as noisy as some others. easy to empty. great attachments and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power, easy to put together. cleans things that I didn't know were in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took me a while to get use to the ball but after a few times I'm getting the hang of it. Has great suction! and gets into lower places than your normal upright

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Dyson and it is a great product I use it at least 4 times a week Picks up great

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Fantastic vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS is the best vacuum cleaner that I gave ever had. And I am almost 70.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This vacuum Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sorry for the cheesy pun. This vacuum is great. Made a noticable difference and is very quiet for a vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Powerful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well even on multiple surfaces, also very easy to clean. The canister fills up quickly though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not as god as previous dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wand is cheap and the roller ball design sucks but it works good not sure if it’s wirth price considering these gripes though if I didn’t need I would have waited for another design and model

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal. I am pleased to hear that it is working well. However, I am sorry to hear you are less than satisfied with the design.

      The vacuum's key components have been engineered to fit inside the ball itself. This gives the machine a streamlined profile, allowing access to tight spaces and lowering its center of gravity to make it lighter in the hand.

      Also, please rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use. 

      You may view a short video of the testing process here: http://bit.ly/1HmQ7p8

      We would value the opportunity to learn more about your experience. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 5 out of 5 stars

    Another Strong Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let the price scare you away from this fantastic product. Our old Dyson is still running strong after 10+ years, so we gave it to our kid and upgraded to this Cinetic Big Ball. Superior Dyson quality is evident in all aspects. Take the 18 mths no interest option and put this thing in your house.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    My 1st Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased thus far with my vacuum purchase. Great suction! Nice long hose, just wished it had more space to fit the attachments on board.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit skeptical at first but after using the product, love it, very good quality and cleans amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson vacuums

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! So easy to use! Love that it has no bags to dump out

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    WOWZA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best vaccum we have ever owned, and we have owned quite a few.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my previous vacuum. Noticed after first use the difference between buying a better product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't impressed with out first Dyson. I will say we do like this one. Easy to use and maneuver around items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Dyson vacuums but this is by far the best one yet! I have 3 kids and a dog so vacuuming is a everyday event. This picks up all the dog dander and hair perfectly plus all the dirt from kids going in and out of house! Highly recommend this vacuum for busy homes like mine

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccine cleaner that I ever bought. I will only buy dyson

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Wonderful vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is so powerful it is somewhat harder to push on thicker carpet, but it picks everthing up.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best suction of any vacuum out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction, great versatilety with all the tools that it comes with. The best vacuum I have ever owned.

    I would recommend this to a friend