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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,851 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    So far the best vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most I have spent on a vacuum cleaner. Did a lot of research. Took a chance and boy does this thing suck up a lot of dirt. Very good vacuum cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the dyson line, this vacuum is a beast! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power, easy to put together. cleans things that I didn't know were in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Light weight, cleans deep and great attachments!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with vacuum cleaner, it is awesome! It cleans deep and it's light weight. Very nice attachments!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Dyson and it is a great product I use it at least 4 times a week Picks up great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VACUUM EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small apartment with 3 dogs that shed a lot, so fur buildup is a real thing for me. I have tried previous vacuums before that said the usual "pet hair, dust, dandruff, etc." but none ever kept up. This one does! It was slightly frustrating to put together (I yelled at it twice like that was going to help) but once together, I've never had a single problem. I vacuum twice a week and it picks up everything! I will never buy a different vacuum!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Dyson vacuums but this is by far the best one yet! I have 3 kids and a dog so vacuuming is a everyday event. This picks up all the dog dander and hair perfectly plus all the dirt from kids going in and out of house! Highly recommend this vacuum for busy homes like mine

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    It really sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version from Dyson is even better than the first model we bought. Had no idea our carpet was sodirty.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    WOWZA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best vaccum we have ever owned, and we have owned quite a few.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Stain worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum Sucks! Literally LOL defiantly worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using an older Hoover upright sweeper for years. Tired of changing bags and the smell after sweeping.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Worst Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST and HIGHEST priced vacuum I’ve ever purchased. I highly advise DO NOT BUY one would not recommend to anyone . We had it about a year for Residencial use only and it’s already in the shop. Last thing is it lived up to being a vacuum it SUCKED.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Sylvia, this is Kelly with Dyson. We're sorry to see from your review here that you're having difficulty with your Cinetic Big Ball Animal + Allergy. While I'm not exactly certain from your review here of the issue you're presently having, we'd like to remind you that you do have a five-year guarantee on your machine, when it's purchased direct for via an authorized retailer, and we are always happy to provide diagnostic troubleshooting support via email, live chat or phone. We would welcome the opportunity to go over your vacuum more in-depth with you, and help to make sure it's performing as it should. Please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    My 1st Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased thus far with my vacuum purchase. Great suction! Nice long hose, just wished it had more space to fit the attachments on board.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Well worth the $ !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. Has great suction and comes with lots of accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it. very happy with vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with vacuum. cleans well. is not as noisy as some others. easy to empty. great attachments and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not as god as previous dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wand is cheap and the roller ball design sucks but it works good not sure if it’s wirth price considering these gripes though if I didn’t need I would have waited for another design and model

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal. I am pleased to hear that it is working well. However, I am sorry to hear you are less than satisfied with the design.

      The vacuum's key components have been engineered to fit inside the ball itself. This gives the machine a streamlined profile, allowing access to tight spaces and lowering its center of gravity to make it lighter in the hand.

      Also, please rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use. 

      You may view a short video of the testing process here: http://bit.ly/1HmQ7p8

      We would value the opportunity to learn more about your experience. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Cleaning Fur

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With three dogs and two people this vacuum was the perfect choice. Doesn’t dissatisfy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Powerful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well even on multiple surfaces, also very easy to clean. The canister fills up quickly though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mean Dyson Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum machine is very powerful and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took me a while to get use to the ball but after a few times I'm getting the hang of it. Has great suction! and gets into lower places than your normal upright

    I would recommend this to a friend