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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,851 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets everything up. Great suction. I have a German Shepard who sheds A LOT. Great for pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best we've ever had. Works great and doesn't require filter cleaning!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Worst Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST and HIGHEST priced vacuum I’ve ever purchased. I highly advise DO NOT BUY one would not recommend to anyone . We had it about a year for Residencial use only and it’s already in the shop. Last thing is it lived up to being a vacuum it SUCKED.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Sylvia, this is Kelly with Dyson. We're sorry to see from your review here that you're having difficulty with your Cinetic Big Ball Animal + Allergy. While I'm not exactly certain from your review here of the issue you're presently having, we'd like to remind you that you do have a five-year guarantee on your machine, when it's purchased direct for via an authorized retailer, and we are always happy to provide diagnostic troubleshooting support via email, live chat or phone. We would welcome the opportunity to go over your vacuum more in-depth with you, and help to make sure it's performing as it should. Please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleans well, no dust escapes. easy to push

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Easy to empty. Accessories work well. No filter to change or clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iconic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think that perfection comes cheap. Because it never has, and never will. This is the best vacuum ever created by a company ever in the history of the world. Period. It's confusing at first to set up and simply use to be honest AT FIRST. But once you get it going. There is no going back to the old school straight path and clogged everything type of vacuum. I paid 420 for this and I bought it for life.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't as heavy as my old animal, and I am not sure if it will last 12 years either. So far so good. I like not having to deal with filters.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a golden retriever, and this works great. Picks up all the hair and dirt. My carpets felt so clean after the first use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several vacuum for dogs and this one has been the best

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great product. The rollers work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rollers were great, especially on the thicker types of carpet. works good on all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best there is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on Dyson! So easy to use, especially with all the attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Cat hair be gone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works on both my hardwood floors and my rugs!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a nice job cleaning on multiple surfaces. Air port on the handle is a bit odd.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is excellent and so easy to use, emptying it is a piece of cake. Well done dyson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, lightweight, great job on long hair pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It's replacing an older dyson 'animal' vacuum that I just couldn't get my hair out of the roller. I have long hair and it's getting thinner so lots on the carpets. This one is so easy to get the hair off, and it doesn't stop the roller like the old one did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has so much power and is worth the $ .

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks! No really it gets everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, would buy again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has a whole lot of power!!! Best ever!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is the best vacuuming machine I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a german shepherd at home and this helps pick up all the hair.

    I would recommend this to a friend